Mid-level Operations Analyst

Riachuelo

Analista de Operações Pleno at Riachuelo handling customer service solutions and strategic initiatives for the business. Collaborating on planning and performance in a hybrid work model.

Posted 7/23/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, strategic planning, and governance routines, with a strong focus on delivering high-quality executive materials and tracking performance indicators. Proficient in managing multiple workstreams while ensuring clarity and consistency in reporting for senior leadership.

Highest-signal resume keywords

Project ManagementStrategic PlanningAdvanced Excel ProficiencyAdvanced PowerPoint ProficiencyStrong Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementStrategic PlanningGovernance RoutinesOKR MonitoringAction Plan Structuring

Soft Skills

OrganizedDetail-OrientedAbility to Manage Multiple Workstreams

Tools & Technologies

ExcelPowerPoint

Industry Keywords

Business AdministrationEconomicsExecutive MaterialsManagement RitualsExecutive Forums

About the role

Key responsibilities & impact

Operate the management rituals and executive forums of the Executive Directorate (Direx): prepare materials, record decisions, and follow up with directors and focal points;
Support the directorate's strategic initiatives by structuring action plans, tracking deliverables, and ensuring steady execution;
Monitor the directorate's day-to-day OKRs, ensuring regular updates and the quality of indicators;
Prepare presentations and executive materials with clarity, consistency, and standardized reporting for senior leadership.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Engineering, Economics, or related fields;
Previous experience in PMO, strategic planning, project management, or governance routines within business areas;
Advanced proficiency in Excel and PowerPoint;
Strong written communication skills and ability to develop executive materials;
Organized, detail-oriented, and able to manage multiple workstreams in parallel;
Work model: Hybrid — 2 to 3 days on-site at Butantã.

Benefits

Comp & perks

Health insurance;
Dental insurance;
Meal or food voucher;
Telemedicine;
Gympass;
Partnership with Sesc;
PPR – Profit Sharing Program (performance-based bonus);
Private pension plan;
Group life insurance;
Pharmacy partnership/discounts;
Educational partnerships;
Online learning platform;
Discounts at Riachuelo.