Riachuelo

Mid-Level Commercial Model Analyst – Financial Products

Riachuelo

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Identify opportunities to improve processes and customer journeys, ensuring project management focused on Financial Products in stores.
  • Maximize operational efficiency through the development and implementation of commercial strategies, performance monitoring, opportunity analysis and campaign creation, always closely aligned with the Commercial, Operations, Product and Customer Service teams.
  • Create and manage communication channels (newsletters, groups, alerts).
  • Share knowledge with the commercial team regarding best practices, model dissemination and campaigns.
  • Prepare various materials for executive presentations.
  • Work with the commercial team to develop materials, methodologies and strategies that will support sales and negotiation processes.
  • Manage commercial tools and ensure their evolution together with the teams involved.
  • Standardize the franchise model, customer service and routines.
  • Ensure the channel action calendar is maintained.
  • Plan, execute and monitor pilots (location, format, promotions, results).
  • Validate operational models from a store commercial perspective.
  • Manage rollout schedules and gate reviews.
  • “Ready to scale” checklist.
  • Product rollout roadmap.
  • Manage commercial tools and ensure their evolution together with the teams involved.
  • Define and review priorities with internal process and product areas, ensuring journeys are agile so as not to impact store sales and NPS.
  • Translate business needs and identified opportunities into clear, well-defined, and understandable requirements for the Products and Development teams, ensuring understanding of the scope and objectives of each request.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Psychology or related fields.
  • Solid experience building, reviewing and optimizing commercial models, preferably in the financial products segment.
  • Experience in banking or financial institutions (retail banking, acquiring, fintechs, payment methods, credit, insurance, etc.).
  • Experience defining commercial strategies, portfolio segmentation, targets, incentive policies and performance monitoring.
  • Strong analytical ability to interpret commercial indicators (conversion, profitability, churn, LTV, CAC, sales force productivity, etc.).
  • Experience with data analysis and building management reports for executive decision-making.
  • Ability to interface with areas such as Product, CRM, Data, Pricing, Risk and Commercial/Sales.
  • Capability to develop executive presentations and influence strategic stakeholders.
Benefits
  • Medical insurance
  • Dental insurance
  • Meal or food allowance
  • Telemedicine
  • Gympass
  • Sesc partnership
  • Home office allowance
  • Profit Sharing (PLR)
  • Private pension plan
  • Group life insurance
  • Pharmacy partnership/discounts
  • Educational partnerships
  • Online learning platform
  • Discounts at Riachuelo
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process improvementproject managementcommercial strategiesperformance monitoringcampaign creationdata analysismanagement reportscommercial modelsportfolio segmentationexecutive presentations
Soft Skills
analytical abilitycommunicationinfluencecollaborationstrategic thinkingproblem-solvingknowledge sharingagilityprioritizationinterfacing
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in MarketingBachelor’s degree in Psychology