Clinical Operations Manager – Cardiac Rhythm Management
Rhythm
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage and mentor all clinicians, providing guidance and support to ensure effective team performance.
- Foster a collaborative and positive work environment that encourages teamwork and continuous improvement.
- Perform bi-annual employee performance reviews for clinicians.
- Conduct interviews for open clinical positions and follow the onboarding process to ensure a smooth transition.
- PTO management and clinical coverage planning to ensure there are no gaps in patient care.
- Ensure that all processes related to narrative report processing, alert management, vendor site report triage, are all managed efficiently and effectively.
- Continuously review and refine clinical processes to enhance efficiency and effectiveness.
- Regularly review productivity metrics to monitor team performance and identify areas for improvement.
- Analyze data to understand trends and make informed decisions to optimize team output.
- Act as the primary point of contact between the clinicians and upper management.
- Provide regular updates to Senior Leadership on team performance and operational issues.
- Assess any potential client risks and communicate risk assessments.
- Act as the primary point of contact to clients for all clinical operation concerns such as alert protocol questions and adjustments, clinic requested reports, reporting questions or needs.
Requirements
- Minimum of two years of strong management experience.
- Minimum of four plus years of experience in the cardiac rhythm management field.
- Excellent communication and interpersonal abilities.
- Proficiency in data analysis and productivity metrics.
- Problem-solving mindset with a focus on continuous improvement.
- Experience with Microsoft Office and learning and adapting to operational software. (including SalesForce)
- CRAT certification or equivalent highly preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproductivity metricsclinical process managementperformance reviewsinterviewingonboardingPTO managementrisk assessmentalert managementvendor site report triage
Soft skills
management experiencecommunication abilitiesinterpersonal abilitiesproblem-solving mindsetteamworkcollaborationcontinuous improvementguidancesupportmentoring
Certifications
CRAT certification