Project Coordinator – Digital Signage, AV Operations

Rhombus

Project Coordinator managing national Digital Signage and Audio-Visual (AV) service programs. Leading scheduling, workflow optimization, and stakeholder communication for technology installations.

Posted 5/1/2026full-timeCherry Hill • New Jersey • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage the end-to-end scheduling of field technician visits, including specialized after-hours and emergency service calls across multiple geographic regions.
Proactively identify opportunities to integrate AI tools (such as LLMs for drafting communications, meeting transcription tools for action items, or automation for data entry) to streamline project workflows and improve departmental efficiency.
Maintain and audit central project trackers to ensure all installation milestones, site surveys, and service calls are documented and up to date.
Identify and secure qualified local technical resources for project-specific needs.
Serve as the primary operational hub for external partners, providing regular status reports and managing service-level expectations.
Review and organize site-specific deliverables, such as photographic evidence and system verification videos, to ensure they meet client audit and compliance requirements.
Participate in recurring status meetings and work with Finance teams to ensure activities align with billing requirements.

Requirements

What you’ll need

2+ years of experience in project coordination, dispatching, or operations, preferably in the AV, telecommunications, or facilities maintenance industries.
A foundational understanding of (or a strong desire to learn) how generative AI tools (e.g., ChatGPT, Gemini, Copilot) can be applied to draft reports, summarize project logs, and manage high-volume email correspondence.
Proven ability to manage a high volume of moving parts, including resolving scheduling conflicts and resource shortages in a time-sensitive environment.
Exceptional tracking and organizational skills, with the ability to manage multiple calendars and project trackers simultaneously.
Strong verbal and written communication skills for interfacing with both high-level corporate executives and field-level contractors.
Experience with the Microsoft Office Suite and project management software such as Smartsheet, Monday.com, or similar tracking and CRM tools.

Benefits

Comp & perks

Health insurance
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationdispatchingoperationsgenerative AI toolsreport draftingproject log summarizationemail managementscheduling conflict resolutionresource management

Soft Skills

organizational skillscommunication skillstracking skillstime managementproblem-solving