Rhino Entertainment

Risk, Payments and Fraud Analyst

Rhino Entertainment

full-time

Posted on:

Location Type: Hybrid

Location: Bitola • North Macedonia

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Job Level

Junior

About the role

  • Customer Due Diligence: Review KYC and EDD documents, monitor customer activity, and assess risk profiles to ensure compliance with internal and external requirements.
  • Fraud Monitoring & Investigation: Identify, investigate, and escalate suspicious activity from fraud tools, customer service, or payment monitoring systems.
  • Payments Operations: Process withdrawals, monitor deposits across PSPs, and liaise with providers to trace missing transactions and resolve payment issues.
  • Risk Management: Perform risk assessments on new and existing users, monitor transaction patterns for anomalies, and escalate cases with potential AML concerns.
  • Case & Account Handling: Manage customer accounts impacted by fraud or risk controls, maintaining accurate records of actions taken and case outcomes.
  • Internal Support: Assist the Operations Team Lead with complex investigations and audits, and support Customer Support teams with live queries related to fraud and payments.
  • Security & Trend Analysis: Monitor fraud trends and threats, maintain detailed incident logs, and recommend improvements to strengthen fraud prevention systems.

Requirements

  • 1+ years’ experience in fraud, risk, or payments operations, ideally in gaming or online consumer businesses
  • Knowledge of KYC/EDD processes, fraud detection systems, and transaction monitoring tools
  • Familiarity with PSPs and managing multi-provider payment flows
  • Strong analytical mindset with attention to detail and a problem-solving approach
  • Understanding of AML and fraud risk in regulated environments
  • Excellent English communication skills, written and verbal
  • Comfortable working in a fast-paced, start-up setting
  • Experience with sweepstakes, social casinos, or iGaming (a plus)
  • Flexibility to work non-standard hours if operational needs require
Benefits
  • Exciting opportunity to play a pivotal part in the growth and development of a rapidly growing industry
  • Competitive salary with health benefits and health insurance
  • Attractive bonus packages
  • Continuous training and development to enhance your knowledge.
  • Career development and growth
  • Flexible work
  • Social events
  • Health allowance
  • Diversity of roles, projects, and challenges
  • Excellent team-oriented, fun international work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYCEDDfraud detection systemstransaction monitoring toolsrisk assessmentspayments operationsfraud monitoringcase handlinganalytical skillsproblem-solving
Soft Skills
attention to detailcommunication skillsflexibilityteam supportadaptability