Field Service Controls Technician – Robotics & Automation

RHI Magnesita

Field Service Controls Technician supporting installation, maintenance, and troubleshooting of robotic equipment. High travel role focused on delivering best-in-class customer experience in the United States.

Posted 5/19/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead installation, commissioning, and startup of robotic and automated machinery at customer sites
Troubleshoot and resolve electrical, controls, and mechanical issues in live production environments
Perform preventive maintenance and repairs to ensure optimal system performance
Support and train customer technicians and operators on equipment usage and maintenance
Provide on-site technical expertise for automation systems, PLCs, and VFDs
Coordinate with internal teams and third-party vendors for complex service needs
Report machine condition, performance insights, and spare parts requirements
Ensure all equipment meets safety, operational, and compliance standards
Partner with sales and operations teams to support customer success and continuous improvement
Take ownership of service execution and drive high-quality outcomes in the field

Requirements

What you’ll need

Willingness and ability to travel ~70% (frequent regional and national travel required)
3+ years of experience in field service, commissioning, installation, or maintenance
Strong electrical troubleshooting skills with exposure to industrial automation
Working knowledge of PLCs, VFDs, and control systems (programming not required)
Experience supporting automated or robotic equipment in industrial environments
Mechanical aptitude and hands-on problem-solving ability
Strong customer-facing and communication skills
Proficiency with MS Office (Excel, Word, Outlook, Teams)

Benefits

Comp & perks

Competitive compensation and benefits
Opportunities for hands-on technical growth in automation and robotics systems
Exposure to advanced industrial equipment across diverse customer environments
A collaborative, safety-focused work environment
A dynamic, field-based role with variety and impact
Structured travel model with consistent home time on weekends
Dedicated non-travel time each month for administrative work, training, and recovery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electrical troubleshootingpreventive maintenancerobotic machineryautomated machineryPLCsVFDsmechanical problem-solvingcontrols systemsinstallationcommissioning

Soft Skills

customer-facing skillscommunication skillsproblem-solving abilityteam coordinationownershipleadershiptrainingsupportcontinuous improvementservice execution