Sales Manager – Process Industries

RHI Magnesita

Sales Manager overseeing marketing and sales activities within assigned process industries accounts for RHI Magnesita. Managing sales through local teams and providing product knowledge.

Posted 5/16/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maximize sales and market share of refractory products and services for process industries customers.
Develop and maintain multi-level relationships across customer organizations.
Identify opportunities to increase revenue through material, service offerings, and margin optimization.
Build strong supplier–end-user relationships to ensure long-term partnerships.
Monitor and respond to political, economic, competitive, and production trends affecting the process industries.
Achieve customer-specific targets including sales volume, turnover, inventory day-on-hand (DOH), and margin.
Maintain CRM records including customer contacts, call reports, opportunities, market share, and competitor activity.
Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
Provide strategic updates on product performance, application innovations, and service enhancements.
Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
Oversee demand cycles including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
Negotiate favorable payment terms and ensure timely collections.
Coordinate daily schedules of sales activities and service personnel.
Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
Support customer refractory installation and application troubleshooting.
Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.

Requirements

What you’ll need

Minimum 5 years of Commercial Sales experience
Minimum 2 years of Industrial experience, preferably involving refractories

Benefits

Comp & perks

Competitive compensation and outstanding benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesmargin optimizationCRM managementforecastingsupply chain efficiencynegotiationlogisticsapplication troubleshootingcustomer relationship managementmarket analysis

Soft Skills

relationship buildingstrategic thinkingcommunicationcollaborationorganizational skillsproblem-solvingcustomer serviceadaptabilityleadershipnegotiation