RHI Magnesita

Marketing & Solutions Specialist – Flow Control

RHI Magnesita

full-time

Posted on:

Location Type: Remote

Location: Alabama • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Act as a key technical partner between customers, Sales, Product Management, R&D, and Operations
  • Support customer accounts by selecting and recommending flow control refractory products and system solutions based on site-specific practices and requirements
  • Spend time on site with customers, monitoring product performance, supporting startups and trials, and addressing technical questions or concerns
  • Support and monitor service trials, including troubleshooting, fact-finding, and performance follow-up
  • Prepare clear and concise trial and visit reports outlining results, findings, and recommendations
  • Partner with Sales during customer visits to ensure our solutions deliver measurable value
  • Provide hands-on training to internal teams and customer personnel on proper product installation and application
  • Identify opportunities to introduce new technologies and innovative solutions at customer sites
  • Share customer feedback, performance insights, and improvement opportunities with internal stakeholders
  • Collaborate internally to support product portfolio improvements and market rollout initiatives

Requirements

  • 2–5+ years of experience in the steel and/or refractory industry
  • Working knowledge of continuous casting practices, with flow control or tundish experience preferred
  • Experience working in heavy industrial plant environments
  • Hands-on, problem-solving mindset with the ability to troubleshoot technical challenges
  • Strong relationship-building skills and comfort working with customers at all organizational levels
  • Ability to work independently while contributing to shared team goals
  • Clear written and verbal communication skills, including technical reporting
  • Bachelor’s degree in Engineering, Materials Science, or a related field (preferred)
  • Proficiency with MS Office; familiarity with SAP or CAD drawings is a plus
  • Willingness to travel and work in loud, industrial environments.
Benefits
  • Competitive compensation
  • Comprehensive benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
continuous casting practicesflow controltundish experiencetroubleshootingtechnical reporting
Soft Skills
problem-solving mindsetrelationship-buildingindependent workteam collaborationclear communication
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Materials Science