Air Gateway Manager

Rhenus Logistics

. Lead the daily operations of the Air Freight Gateway, ensuring efficient execution of import and export shipments while meeting service, quality, and profitability objectives .

Posted 7/16/2026full-timeMiami • Florida, Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in air freight operations, including compliance with aviation and customs regulations, while leading and developing high-performing teams to optimize service performance and operational efficiency. Proficient in managing relationships with logistics partners and driving financial performance through effective operational strategies.

Highest-signal resume keywords

Air Freight Operations ManagementLeadership in Freight ForwardingAirline Operations KnowledgeOperational Performance OptimizationBilingual in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Air Freight RegulationsCargo HandlingOperational KPIs MonitoringProcess ImprovementFinancial Performance ManagementMicrosoft Office ProficiencyFreight Forwarding Operating SystemsSupply Chain ManagementLogistics ManagementInternational Transportation Processes

Soft Skills

LeadershipCommunicationOrganizational SkillsProblem-SolvingCollaboration

Certifications & Qualifications

Air Cargo Security Certification

Industry Keywords

Aviation ComplianceCustoms RegulationsLogistics IndustryGateway OperationsCustomer SatisfactionStrategic Logistics PartnershipsOperational ExcellenceService PerformanceNetwork DevelopmentULD Build-Up Knowledge

About the role

Key responsibilities & impact

Lead the daily operations of the Air Freight Gateway, ensuring efficient execution of import and export shipments while meeting service, quality, and profitability objectives
Build, develop, and mentor a high-performing gateway team by fostering accountability, collaboration, and continuous professional development
Establish and maintain standardized operating procedures aligned with global best practices and company standards
Ensure compliance with all applicable aviation, customs, security, and regulatory requirements
Develop and maintain strong relationships with airlines, trucking providers, customs authorities, and other strategic logistics partners
Monitor operational KPIs, productivity, service performance, and financial results, implementing improvements to optimize efficiency and control costs
Lead the resolution of operational challenges, customer escalations, and service disruptions while maintaining a high level of customer satisfaction
Partner closely with Procurement, Product, Sales, Branch Operations, and overseas offices to support network development and deliver end-to-end logistics solutions
Identify opportunities to improve operational processes, system utilization, visibility, and overall service performance
Collaborate with regional leadership to support strategic initiatives, gateway expansion, and new trade lane development

Requirements

What you’ll need

5+ years of progressive experience in air freight operations
3+ years of leadership experience managing operational teams within the freight forwarding or logistics industry
Strong understanding of airline operations, cargo handling, air freight regulations, and international transportation processes
Proven ability to lead teams, drive operational performance, and manage multiple priorities in a fast-paced environment
Excellent communication, leadership, organizational, and problem-solving skills
Strong commercial mindset with the ability to balance customer service, operational excellence, and financial performance
Proficiency with Microsoft Office and freight forwarding operating systems
Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field is considered an asset
Air Cargo Security certification and ULD build-up knowledge are considered strong assets
Fluent in English and Spanish, both written and spoken
Willingness to work occasional evenings or weekends as operational needs require

Benefits

Comp & perks

Professional development opportunities