Client Relationship Manager

RFA

Client Relationship Manager engaging current and potential clients in IT solutions at RFA. Understanding clients' business strategies and communicating needs to the design team for tailored solutions.

Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Proactively identify and engage current and potential clients utilizing various sales methods including email, trade shows, and social media.
Gain a clear understanding of clients' overall business and IT strategies; effectively communicate to RFA design team to develop solution-based roadmaps addressing client needs.
Develop client-specific strategies to identify and address client’s needs, while staying abreast of new opportunities to align client’s future requirements with RFA’s product set.
Liaison with all relevant business units to secure resources required to complete task/s on time and on budget; work with marketing initiatives by providing relevant client feedback.
Plan and lead presentations, effectively demonstrating RFA’s ability to provide value-added solutions-based strategies; clearly articulate RFA’s ability to resolve client issues; demonstrate positive ROI of investment/s when necessary.
Collaborate across departmental lines to promote outstanding client service.
Negotiate contractual terms and conditions including price, payment terms and deliverables.
Maintain client database entering all relevant information on a daily basis including new sales opportunities; maintain competitor profiles.
Able to work under pressure and meet deadlines (willingness to work extra hours when needed).
Be the point of contact when handling escalation requests.
Attend network and client event functions during and after business hours.

Requirements

What you’ll need

Account Management/Client Development experience in a consultative, solution-based environment.
Must have project management experience including cost management and basic accounting calculations.
Able to review and track new opportunities for the organization.
Solid understanding of Technology required (cloud, storage, infrastructure, and desktop).
Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with clients and internal project stakeholders.
Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision.
Strong business, organizational, and verbal and written communication skills.
Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner.
High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint)
Bachelor’s degree or equivalent level of experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account RFA Website LinkedIn All Job Openings 201 - 500 employees 🔒 Cybersecurity 💸 Finance Cybersecurity
Finance
Cloud Services RFA is an IT service provider specializing in cloud and cybersecurity solutions for the financial services and alternative investment sectors. With over 30 years of service, RFA offers a range of services including IT service management, managed cybersecurity and compliance, managed data services, and managed application services. The company is recognized for its expertise in serving markets such as hedge funds, private equity, allocators, and asset and wealth management. RFA has a global presence with over 14 locations and serves 800+ clients globally, managing over $1 trillion in assets under management. RFA is committed to enhancing IT infrastructure and cybersecurity for their clients through tailored solutions and expert guidance. Client Relationship Manager 🔥 20 minutes ago 🏢🏡 New York City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Proactively identify and engage current and potential clients utilizing various sales methods including email, trade shows, and social media.
Gain a clear understanding of clients' overall business and IT strategies; effectively communicate to RFA design team to develop solution-based roadmaps addressing client needs.
Develop client-specific strategies to identify and address client’s needs, while staying abreast of new opportunities to align client’s future requirements with RFA’s product set.
Liaison with all relevant business units to secure resources required to complete task/s on time and on budget; work with marketing initiatives by providing relevant client feedback.
Plan and lead presentations, effectively demonstrating RFA’s ability to provide value-added solutions-based strategies; clearly articulate RFA’s ability to resolve client issues; demonstrate positive ROI of investment/s when necessary.
Collaborate across departmental lines to promote outstanding client service.
Negotiate contractual terms and conditions including price, payment terms and deliverables.
Maintain client database entering all relevant information on a daily basis including new sales opportunities; maintain competitor profiles.
Able to work under pressure and meet deadlines (willingness to work extra hours when needed).
Be the point of contact when handling escalation requests.
Attend network and client event functions during and after business hours. 🎯 Requirements
Account Management/Client Development experience in a consultative, solution-based environment.
Must have project management experience including cost management and basic accounting calculations.
Able to review and track new opportunities for the organization.
Solid understanding of Technology required (cloud, storage, infrastructure, and desktop).
Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with clients and internal project stakeholders.
Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision.
Strong business, organizational, and verbal and written communication skills.
Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner.
High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint)
Bachelor’s degree or equivalent level of experience Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Negotiator, Digital Partnerships 🔥 1 hour ago IPG Mediabrands 10,000+ employees 📱 Media Website LinkedIn All Job Openings Senior Negotiator developing and executing digital media plans for Omnicom Media’s clients with oversight from senior team. Collaborating with various stakeholders and mentoring junior staff. 🏢🏡 New York City – Hybrid 💵 $75k / year ⏰ Full Time 🟠 Senior 💰 Account Manager Account Based Marketing Lead 🔥 2 hours ago Photoroom 11 - 50 🛍️ eCommerce 🤝 B2B 📱 Media Website LinkedIn All Job Openings Account Based Marketing & Events Lead at Photoroom focusing on tripling the pipeline. Collaborate with leadership and sales while executing global marketing strategies. 🏢🏡 New York City – Hybrid 💵 $146k - $171k / year ⏰ Full Time 🟠 Senior 💰 Account Manager Senior Account Manager, Biddable 🔥 8 hours ago Croud 201 - 500 🤝 B2B 📱 Media Website LinkedIn All Job Openings Senior Account Manager managing biddable media campaigns at Croud. Delivering strategic guidance and overseeing day-to-day operation of digital marketing campaigns. 🏢🏡 New York City – Hybrid 💵 $105k - $115k / year 💰 Private Equity Round on 2019-11 ⏰ Full Time 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Senior Principal, Commercial Partnerships 🔥 16 hours ago SimCorp 1001 - 5000 💳 Fintech 💸 Finance Website LinkedIn All Job Openings Senior Principal driving the development and management of strategic partnerships at SimCorp. Leading negotiations and aligning partnerships with organizational goals for market expansion in the Americas. 🏢🏡 New York City – Hybrid 💵 $181.8k - $251.2k / year ⏰ Full Time 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Manager, Relationship Management 🔥 17 hours ago Datasite 1001 - 5000 💸 Finance ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Relationship Management leader at Grata, developing teams for superior customer experience and commitment fulfillment. Focused on achieving commercial success and high renewal rates through effective leadership. 🏢🏡 New York City – Hybrid 💵 $118.8k - $207.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Project ManagementCost ManagementBasic Accounting CalculationsClient Database ManagementOpportunity Tracking

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationOrganizational SkillsMultitasking