Client Relationship Manager

RFA

Client Relationship Manager developing and managing accounts with a technology focus. Engaging clients to understand business requirements and provide tailored solutions.

Posted 6/25/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Proactively identify and engage current and potential clients utilizing various sales methods including email, trade shows, and social media.
Gain a clear understanding of clients' overall business and IT strategies; effectively communicate to RFA design team to develop solution-based roadmaps addressing client needs.
Develop client-specific strategies to identify and address client’s needs, while staying abreast of new opportunities to align client’s future requirements with RFA’s product set.
Liaison with all relevant business units to secure resources required to complete task/s on time and on budget; work with marketing initiatives by providing relevant client feedback.
Plan and lead presentations, effectively demonstrating RFA’s ability to provide value-added solutions-based strategies; clearly articulate RFA’s ability to resolve client issues; demonstrate positive ROI of investment/s when necessary.
Collaborate across departmental lines to promote outstanding client service.
Negotiate contractual terms and conditions including price, payment terms and deliverables.
Maintain client database entering all relevant information on a daily basis including new sales opportunities; maintain competitor profiles.
Able to work under pressure and meet deadlines (willingness to work extra hours when needed).
Be the point of contact when handling escalation requests.
Attend network and client event functions during and after business hours.

Requirements

What you’ll need

Account Management/Client Development experience in a consultative, solution-based environment.
Must have project management experience including cost management and basic accounting calculations.
Able to review and track new opportunities for the organization.
Solid understanding of Technology required (cloud, storage, infrastructure, and desktop).
Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with clients and internal project stakeholders.
Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision.
Strong business, organizational, and verbal and written communication skills.
Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner.
High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint)
Bachelor’s degree or equivalent level of experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account RFA Website LinkedIn All Job Openings 201 - 500 employees 🔒 Cybersecurity 💸 Finance Cybersecurity
Finance
Cloud Services RFA is an IT service provider specializing in cloud and cybersecurity solutions for the financial services and alternative investment sectors. With over 30 years of service, RFA offers a range of services including IT service management, managed cybersecurity and compliance, managed data services, and managed application services. The company is recognized for its expertise in serving markets such as hedge funds, private equity, allocators, and asset and wealth management. RFA has a global presence with over 14 locations and serves 800+ clients globally, managing over $1 trillion in assets under management. RFA is committed to enhancing IT infrastructure and cybersecurity for their clients through tailored solutions and expert guidance. Client Relationship Manager Job not on LinkedIn 🔥 51 minutes ago 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🇬🇧 UK Skilled Worker Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Proactively identify and engage current and potential clients utilizing various sales methods including email, trade shows, and social media.
Gain a clear understanding of clients' overall business and IT strategies; effectively communicate to RFA design team to develop solution-based roadmaps addressing client needs.
Develop client-specific strategies to identify and address client’s needs, while staying abreast of new opportunities to align client’s future requirements with RFA’s product set.
Liaison with all relevant business units to secure resources required to complete task/s on time and on budget; work with marketing initiatives by providing relevant client feedback.
Plan and lead presentations, effectively demonstrating RFA’s ability to provide value-added solutions-based strategies; clearly articulate RFA’s ability to resolve client issues; demonstrate positive ROI of investment/s when necessary.
Collaborate across departmental lines to promote outstanding client service.
Negotiate contractual terms and conditions including price, payment terms and deliverables.
Maintain client database entering all relevant information on a daily basis including new sales opportunities; maintain competitor profiles.
Able to work under pressure and meet deadlines (willingness to work extra hours when needed).
Be the point of contact when handling escalation requests.
Attend network and client event functions during and after business hours. 🎯 Requirements
Account Management/Client Development experience in a consultative, solution-based environment.
Must have project management experience including cost management and basic accounting calculations.
Able to review and track new opportunities for the organization.
Solid understanding of Technology required (cloud, storage, infrastructure, and desktop).
Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with clients and internal project stakeholders.
Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision.
Strong business, organizational, and verbal and written communication skills.
Able to communicate with technical and non-technical professionals including VP and C-Level professionals in a clear and concise manner.
High degree of proficiency with Microsoft Office software (Excel, MS Word, PowerPoint)
Bachelor’s degree or equivalent level of experience Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Key Account Manager 🔥 2 hours ago Waystone 1001 - 5000 💸 Finance 📋 Compliance Website LinkedIn All Job Openings Key Account Manager overseeing client relationships within the financial services industry, focusing on revenue growth and strategic account management methodologies. Role emphasizes understanding client needs and driving client engagement. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🇬🇧 UK Skilled Worker Visa Sponsor Digital Account Manager 🔥 3 hours ago The Hoffman Agency 51 - 200 🤝 B2B 📡 Telecommunications ☁️ SaaS Website LinkedIn All Job Openings Digital Account Manager at The Hoffman Agency overseeing B2B marketing and social media campaigns. Working with clients to enhance their digital marketing strategies in a hybrid work setting. 🏢🏡 London – Hybrid 💵 £35k - £45k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Senior Account Manager, Capital Markets 🔥 7 hours ago TEAM LEWIS 501 - 1000 Website LinkedIn All Job Openings Senior Account Manager in the Capital Markets division at TEAM LEWIS. Supporting UK listed companies with communications programmes and events in a fast-paced environment. 🏢🏡 London – Hybrid ⏰ Full Time 🟠 Senior 💰 Account Manager Senior Account Manager 🕒 Yesterday billups 201 - 500 📱 Media ☁️ SaaS Website LinkedIn All Job Openings Senior Account Manager responsible for leading key clients and managing client business plans. Driving the business forward in the Out-of-Home media landscape. 🏢🏡 London – Hybrid ⏰ Full Time 🟠 Senior 💰 Account Manager Sales Account Manager 🕒 Yesterday The Signal Group 51 - 200 Website LinkedIn All Job Openings Sales Account Manager managing a defined portfolio of maritime data accounts. Focusing on account growth and client relationship management in Northern Europe from London. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

account managementclient developmentproject managementcost managementbasic accountingcloud technologystorage technologyinfrastructure technologydesktop technologymultitasking

Soft Skills

active listeningcommunicationorganizational skillsverbal communicationwritten communicationnegotiationproblem-solvingcollaborationtime managementclient service