Senior IT Specialist

Rezilient Health

Senior IT Specialist ensuring scalable infrastructure for Rezilient's CloudClinics. Supporting architecture, managing deployments, and collaborating with teams for tech improvements.

Posted 6/8/2026full-timeIndianapolis • Montana, North Carolina • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudDNSFirewallsGoogle Cloud PlatformJamfLinuxMacOSPythonTCP/IPTerraform

About the role

Key responsibilities & impact

Support the architecture, configuration, and continuous improvement of networking and device management infrastructure across all Rezilient CloudClinics and staff environments, in close collaboration with the Sr. IT Manager.
Contribute to device and application provisioning strategy, including helping design and implement MDM policies and standardized imaging processes under the direction of the Sr. IT Manager.
Serve as an escalation point for complex technical issues, conducting root cause analysis and partnering with the Sr. IT Manager on long-term remediation for recurring problems.
Execute end-to-end CloudClinic deployments in new markets across the US, including site readiness assessments, hardware staging, QA testing, and go-live support, in partnership with the Sr. IT Manager and Operations team.
Design and implement automation solutions that help reduce manual operational overhead and improve the scalability and reliability of the CloudClinic tech stack.
Manage remote monitoring and observability tools for CloudClinic IT infrastructure across all US regions.
Implement and uphold IT security best practices, including endpoint security, access control policies, and vulnerability management.
Assist in evaluating technology vendors and service providers and help manage ongoing relationships and engagements.
Collaborate with Product, Engineering, Operations, and Clinical teams to ensure IT infrastructure work aligns with evolving business needs, surfacing risks and recommendations to the Sr. IT Manager as needed.
Collaborate and knowledge-share with other members of the team to encourage departmental cohesiveness.

Requirements

What you’ll need

5+ years of experience in IT infrastructure, systems administration, or a related technical discipline, with at least 2 years in a senior or lead capacity.
Strong experience with Linux, macOS, and Windows environments at an administrative level.
ITIL v4 certification or equivalent experience with ITIL-based service management practices is highly preferred.
Deep expertise in computer and networking hardware, including routers, switches, modems, access points, firewalls, and VPN technologies.
Advanced knowledge of TCP/IP, DHCP, DNS, VLAN configuration, and network security principles.
Hands-on experience with Active Directory and Google Workspace administration.
Demonstrated proficiency with MDM solutions (e.g., Jamf, Intune, or equivalent).
Proficiency in shell/bash scripting and Python for automation and tooling — required.
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible, or equivalent).
Familiarity with cloud networking and security concepts (AWS, GCP, or Azure).
Experience with endpoint security tools and security frameworks (e.g., SOC 2, HIPAA compliance considerations) is a strong plus.
Excellent problem-solving skills with the ability to diagnose and resolve ambiguous, high-impact issues independently.
Strong communication skills and the ability to translate complex technical concepts for non-technical stakeholders.

Benefits

Comp & perks

generous PTO
paid family leave
comprehensive medical, dental, vision, and life insurance
stock options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LinuxmacOSWindowsTCP/IPDHCPDNSVLAN configurationshell scriptingPythoninfrastructure-as-code

Soft Skills

problem-solvingcommunicationcollaborationroot cause analysisknowledge-sharing

Certifications

ITIL v4