Clinical Operations Manager

Rezilient Health

Clinical Operations Manager managing operations at a hybrid healthcare facility. Ensuring compliance, staff management, and high-quality patient care in a technology-driven environment.

Posted 5/16/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

- Manage day to day in-clinic operations, ensuring smooth and efficient workflows.
- Manage scheduling to optimize clinic capacity, efficiency, and ensure exceptional patient experiences.
- Ensure compliance with all relevant regulations, policies, and procedures.
- Monitor quality assurance measures to ensure high-quality patient care.
- Manage clinic inventory and equipment, ensuring adequate stock and efficient inventory control.
- Recruit, hire, and support onboarding of clinical staff, ensuring confidence and learning competencies
- Provide opportunities for staff development and training to enhance skills and knowledge.
- Identify operational gaps, leverage cross functional partners and teams to pursue resolution and SOP creation.
- Foster a positive and collaborative team environment.
- Partner with external customers to support the patient experience and customer relationship.
- Conduct performance evaluations, provide feedback, and opportunities for improvement when appropriate.
- Operations: Manage day-to-day clinical operations and medic teams
- Quality Improvement: Identify areas for improvement and implement quality improvement initiatives.
- Data Analysis: Analyze clinic data to identify trends and patterns to inform decision-making.
- Technology: Stay up-to-date with the latest technology and systems used in the clinic.
- Communication: Communicate effectively with all internal and external stakeholders, including patients, providers, staff, customers, and other healthcare professionals.
- Problem Solving: Address and resolve issues and problems in a timely and effective manner.

Requirements

What you’ll need

- Bachelor’s in Health Administration, Health Management, or similar degree
- Minimum 2+ years of proven field experience as a clinical front line healthcare staff member
- Minimum 3+ years in people and operations management position
- Demonstrated experience in one or more of the following clinical settings: clinics, primary care, urgent care, emergency department (ED), intensive care unit (ICU), or inpatient (I/P) step-down units.
- Proficiency in working independently and collaboratively with clinical and non-clinical staff.
- Excellent remote and in-person communication skills, enabling seamless interaction with colleagues.
- A confident, curious, and agile learner, capable of rapidly adapting to new technologies and innovative healthcare models.
- Exceptional interpersonal skills, with a demonstrated commitment to providing compassionate, patient-centered care.
- Ability to create a comfortable, safe, and empathetic environment for patients and employees, ensuring they feel heard and understood.
- A proactive problem-solving attitude, coupled with a passion for revolutionizing healthcare.
- A hands-on, can-do personality, driven to contribute to innovative solutions.
- Ability to lift up to 15 pounds of medical or office equipment unassisted.

Benefits

Comp & perks

We offer competitive compensation, generous paid time off, and comprehensive medical, vision, dental, and life insurance, in addition to valuable stock options. Enjoy a flexible work-life balance with consistent hours, no weekends, holidays, or overnight shifts.
This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You’ll be part of a supportive, collaborative team who believes in building a workplace where you can feel a sense of belonging and fulfillment every day.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisquality improvementinventory controlschedulingcompliancepatient carestaff developmentoperations managementclinical experiencehealth administration

Soft Skills

communicationproblem solvinginterpersonal skillscollaborationadaptabilityleadershipteam environmentcustomer relationshipempathyproactive attitude