Customer Success Manager

• Be the primary contact for a portfolio of real estate clients, building trusted, long-term relationships.
• Lead onboarding and deliver tailored training to ensure smooth implementation and adoption.
• Conduct regular check-ins and quarterly business reviews to drive measurable success.
• Represent the voice of the customer internally and share insights with product, engineering, and sales.
• Manage renewals, identify upsell/cross-sell opportunities, and achieve account growth targets.
• Monitor engagement metrics and proactively reduce churn.
• Stay across product updates, industry developments, and share best practices with clients.
• Collaborate with your team to continuously refine and improve our customer success approach.

Customer Success Manager

Senior Customer Success Manager, Training

Customer Success

Customer Success Manager

Director of Customer Success

CRM Marketing Specialist