Client Services Associate
Reworld Waste
full-time
Posted on:
Location Type: Office
Location: Asheboro • North Carolina, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Demonstrate an ability to understand and build the foundational knowledge required to be successful within the waste industry
- Show curiosity and eagerness to learn higher level concepts
- Funnel customer calls and transfer them to the appropriate department(s)
- Monitor and manage general service e-mail account(s)
- Enter sales orders and other key data into company database(s)
- Track and monitor any outstanding sales order related issues such as missing pricing, expired approvals, etc.
- Assist with customer schedules as communicated by Central Facility Schedulers
- Report daily on outstanding items to key personnel
- Communicate as needed with customers, customer service, sales, and operations regarding customer sales orders
- Ensure a high level of accuracy in data management
- Follow all standard operating procedures and work instructions
- Maintain all regulatory related training
- Other duties as assigned
Requirements
- Demonstrate the ability to work within a team environment
- Strong data management skills
- Proficient in Microsoft Office Suite
- High attention to detail
- Strong organizational and record keeping skills
- Excellent communication skills (including email and phone)
- Ability to maintain customer and company confidentiality
- Ability to pass pre-employment background check
Benefits
- Health Care Benefits - start first day of employment.
- Wellness Program Incentives & Rewards
- 401k- match up to 7%
- Paid Time Off (Vacation & Holiday)
- Paid Parental Leave
- Short-Term & Long-Tem Disability Benefits
- Tuition Reimbursement
- Employee Referral Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementsales order entrycustomer scheduling
Soft skills
teamworkattention to detailorganizational skillsrecord keepingcommunication skillsconfidentiality