Medical Receptionist

ReWorks Solutions

Medical Receptionist handling patient inquiries and administrative tasks in a remote capacity. Joining a compassionate team dedicated to delivering excellent patient experiences.

Posted 7/21/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient-facing skills with a focus on customer service, effective communication, and meticulous attention to detail in managing patient information and appointments. Proficient in Microsoft Office and capable of maintaining confidentiality while coordinating between patients and healthcare providers.

Highest-signal resume keywords

Patient-Facing ExperienceExcellent Communication SkillsStrong Multitasking AbilitiesCustomer Service OrientationProficient in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument ManagementAppointment SchedulingPatient RegistrationElectronic Record Maintenance

Soft Skills

Problem-Solving SkillsOrganizational SkillsTime Management SkillsCompassionate ApproachAbility to Build Rapport

Industry Keywords

Healthcare AdministrationPatient ConfidentialityMedical ReceptionCustomer ServiceFast-Paced Environment

About the role

Key responsibilities & impact

Welcome and assist patients in a professional and friendly manner.
Answer incoming phone calls, emails, and other patient enquiries.
Schedule, reschedule, and confirm patient appointments.
Register new patients and ensure all required documentation is completed accurately.
Verify patient information and maintain accurate electronic records.
Assist patients with completing forms and obtaining any outstanding documentation.
Coordinate communication between patients, healthcare providers, and internal departments.
Follow up with patients regarding appointments, documentation, and general enquiries.
Maintain confidentiality of patient information in accordance with company policies and applicable privacy regulations.
Manage clinician calendars and appointment availability.
Process referrals and update patient records as required.
Respond to patient concerns and escalate complex issues when necessary.
Perform general administrative duties including filing, data entry, and document management.
Ensure a high standard of customer service is maintained at all times.

Requirements

What you’ll need

Previous experience in a healthcare, medical administration, reception, customer service, or patient-facing role is preferred.
Excellent verbal and written communication skills.
Confident and professional telephone manner with the ability to build rapport with patients.
Strong multitasking skills with the ability to manage a high volume of calls, appointments, and administrative tasks simultaneously.
Excellent organisational and time management skills.
High attention to detail and accuracy.
Strong customer service and problem-solving skills.
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
Ability to work independently while also collaborating effectively with a team.
Professional, compassionate, and patient-focused approach.
Ability to maintain confidentiality and handle sensitive information with discretion.
Comfortable working in a fast-paced environment and adapting to changing priorities.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ReWorks Solutions Website LinkedIn All Job Openings 201 - 500 employees Founded 2024 🎯 Recruiter 🤝 B2B Recruitment
B2B ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff. Medical Receptionist Job not on LinkedIn 🔥 22 minutes ago 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Medical Receptionist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Welcome and assist patients in a professional and friendly manner.
Answer incoming phone calls, emails, and other patient enquiries.
Schedule, reschedule, and confirm patient appointments.
Register new patients and ensure all required documentation is completed accurately.
Verify patient information and maintain accurate electronic records.
Assist patients with completing forms and obtaining any outstanding documentation.
Coordinate communication between patients, healthcare providers, and internal departments.
Follow up with patients regarding appointments, documentation, and general enquiries.
Maintain confidentiality of patient information in accordance with company policies and applicable privacy regulations.
Manage clinician calendars and appointment availability.
Process referrals and update patient records as required.
Respond to patient concerns and escalate complex issues when necessary.
Perform general administrative duties including filing, data entry, and document management.
Ensure a high standard of customer service is maintained at all times. 🎯 Requirements
Previous experience in a healthcare, medical administration, reception, customer service, or patient-facing role is preferred.
Excellent verbal and written communication skills.
Confident and professional telephone manner with the ability to build rapport with patients.
Strong multitasking skills with the ability to manage a high volume of calls, appointments, and administrative tasks simultaneously.
Excellent organisational and time management skills.
High attention to detail and accuracy.
Strong customer service and problem-solving skills.
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
Ability to work independently while also collaborating effectively with a team.
Professional, compassionate, and patient-focused approach.
Ability to maintain confidentiality and handle sensitive information with discretion.
Comfortable working in a fast-paced environment and adapting to changing priorities. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Medical Receptionist 🕒 4 days ago Esthetics Center 51 - 200 Website LinkedIn All Job Openings Medical Receptionist serving as first point of contact at Dr. Brown's Hair Restoration Clinic. Responsible for managing patient administration, appointment scheduling, and delivering exceptional customer service. 🇿🇦 South Africa – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Medical Receptionist 🚫👨‍🎓 No degree required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs