Operations Assistant

ReWorks Solutions

Operations Assistant supporting operational processes and documentation management in a fast-paced remote environment. Strong technical abilities and communication skills are essential for this role.

Posted 6/1/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Update and maintain Monday.com boards and operational workflows
Build and maintain dashboards and reporting tools
Troubleshoot and monitor Make.com automations
Create and maintain Standard Operating Procedures (SOPs)
Organize and manage SharePoint documentation
Create KPI reports and operational metrics
Audit workflow data for accuracy and process improvement
Support leadership initiatives and operational projects
Assist with process documentation and workflow optimization
Manage multiple projects and priorities simultaneously
Maintain accurate records, reports, and operational documentation
Support additional operational and administrative tasks as required

Requirements

What you’ll need

Bachelor’s degree (BA/BS) highly preferred
Excellent English communication skills required
Advanced computer skills required
Monday.com experience required
Process documentation experience required
Strong organizational skills required
Ability to manage multiple projects simultaneously required
Strong attention to detail and problem-solving abilities required
Project management experience preferred
Operations experience preferred
Virtual Assistant experience preferred
Make.com experience preferred
Zapier experience preferred
Experience using AI tools such as ChatGPT, Copilot, Claude, and Gemini preferred
Experience working with SharePoint preferred
Ability to work independently in a fast-paced remote environment
Reliable internet connection and a suitable home office setup

Benefits

Comp & perks

Comfortable working U.S. hours
Remote work from home

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Monday.comMake.comZapierAI toolsChatGPTCopilotClaudeGeminiprocess documentationproject management

Soft Skills

communication skillsorganizational skillsattention to detailproblem-solving abilitiesability to manage multiple projectsindependenceadaptabilitytime managementleadership supportworkflow optimization

Certifications

Bachelor’s degree