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Admin, Customer Service
ReWorks SolutionsAdmin / Customer Service role providing exceptional support to clients and managing inquiries via phone, email, and chat remotely. Performing administrative duties to ensure efficient operations.
About the role
Key responsibilities & impact- Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner.
- Perform general administrative duties including scheduling, data entry, and document management.
- Maintain organized records and files to ensure efficient operations.
- Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows.
- Assist with resolving customer issues and escalating them when necessary.
- Support daily operational tasks to improve process efficiency and client satisfaction.
Requirements
What you’ll need- Proven experience in administrative and customer service roles.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Office Suite and common office tools.
- Ability to handle customer inquiries with patience and professionalism.
- Attention to detail and problem-solving skills.
- Ability to work independently and collaboratively in a remote setting.
Benefits
Comp & perks- Comfortable working U.S. hours
- Remote work from home
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocument managementscheduling
Soft Skills
customer servicecommunicationorganizational skillsmultitaskingattention to detailproblem-solvingpatienceprofessionalismindependencecollaboration