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ReWorks Solutions

Client Service Associate

ReWorks Solutions

Client Service Associate managing client communication and support remotely from South Africa. Focused on building relationships and ensuring client success through multiple initiatives.

Posted 5/19/2026full-timeRemote • 🇿🇦 South AfricaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Serve as a primary point of contact for client communication and support
  • Build and maintain strong client relationships through proactive engagement and follow-up
  • Support onboarding, account management, and ongoing client success initiatives
  • Coordinate internally with cross-functional teams to ensure seamless service delivery
  • Maintain accurate client records, workflows, and project updates across company platforms
  • Assist with outreach, scheduling, reporting, and operational tasks as needed
  • Utilize automation and workflow tools to improve efficiency and scalability
  • Quickly learn and adapt to new systems, software, and emerging technologies
  • Identify opportunities to improve client experience and internal processes

Requirements

What you’ll need
  • Previous experience in SDR, Account Management, Customer Success, Recruiting, or similar client-facing roles
  • Strong communication and interpersonal skills
  • Highly organized with excellent attention to detail
  • Tech-savvy with the ability to quickly learn new tools and platforms
  • Comfortable working in a fast-paced, evolving environment
  • Strong problem-solving and multitasking abilities
  • Ability to work independently while collaborating effectively with a team
  • **Preferred Technical Experience**
  • Experience with the following platforms and tools is highly preferred:
  • Slack
  • Notion
  • Airtable
  • Instantly
  • Clay
  • LinkedIn

Benefits

Comp & perks
  • Comfortable working U.S. hours
  • Remote work from home

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Soft Skills
communication skillsinterpersonal skillsorganizational skillsattention to detailproblem-solvingmultitaskingindependencecollaboration