Rewind

SMB Account Executive – Ecommerce

Rewind

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$65,000 - CA$85,000 per year

Job Level

Junior

Tech Stack

Magento

About the role

  • Run a consistent, end-to-end sales process from qualification through close.
  • Lead concise discovery to understand each merchant’s storefront, workflows, and risks.
  • Deliver clear, value-driven demos and guide prospects through trials.
  • Maintain accurate pipeline hygiene in Salesforce; leverage AI tools to streamline research and follow-ups.
  • Prioritize and respond to inbound leads from Shopify Marketplace and marketing channels.
  • Drive predictable monthly revenue by managing a steady volume of opportunities.
  • Experiment with messaging, sequences, and offers to improve conversion rates across the funnel.
  • Run targeted outbound to high-potential merchants within defined ICP ranges.
  • Build familiarity with Shopify ecosystem partners and agencies to uncover new opportunities.
  • Share trends, objections, and product gaps with Sales and Product teams to improve our overall motion.
  • Represent merchant needs internally with clarity and empathy.
  • Partner with Customer Support and Customer Success to ensure smooth onboarding and long-term value.
  • Participate in team learning rituals, supporting a culture of experimentation and accountability.

Requirements

  • 1+ year of closing experience in SMB SaaS or 1–2 years as a high-performing BDR or SDR ready for an AE role.
  • Understanding of ecommerce fundamentals, app ecosystems, and merchant pain points.
  • Strong discovery and communication skills; you explain value clearly without jargon.
  • A growth mindset: resilient, curious, and comfortable being uncomfortable.
  • Commitment to trustworthy, customer-centric, respectful interactions.
  • Nice to have Direct experience with Shopify—either selling into the ecosystem, working for a Shopify merchant, or supporting Shopify merchants in an agency/app environment.
  • Experience selling data protection, security, dev tools, or other technical SaaS.
  • Familiarity with ecommerce platforms beyond Shopify (BigCommerce, Magento, etc).
  • Prior quota-carrying ownership in a high-velocity motion.
  • Comfort with running fast experiments across outreach, messaging, or demo structure.
Benefits
  • Flexible work hours
  • Employee stock options
  • Health benefits
  • 3 weeks vacation
  • 7 life leave days
  • 2 Level Up days for professional development
  • 1 volunteer day
  • Summer Fridays and office closed during the holiday break in December
  • Paid parental leave
  • Professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
  • $1000/year wellness/home office allowance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
closing experiencediscovery skillscommunication skillsdata protection salessecurity salesdev tools salesSaaS salesecommerce fundamentalspipeline managementconversion rate optimization
Soft skills
growth mindsetresiliencecuriositycustomer-centric interactionsempathyaccountabilityexperimentationclear communicationtrustworthinessrespectfulness