Senior Site Reliability Engineer

Rewards Network

Site Reliability Engineer supporting deployments, cloud infrastructure, and monitoring systems at Rewards Network. Focused on Kubernetes clusters, AWS environments, and observability platforms while working in a hybrid role.

Posted 6/8/2026full-timeChicago • 🇺🇸 United StatesSenior💰 $145,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

AWSDockerEC2ElasticSearchGoGrafanaKubernetesLinuxPrometheusTerraformVault

About the role

Key responsibilities & impact

Support and improve deployment pipelines to production and staging environments, with a focus on reliability, consistency, and reducing toil.
Troubleshoot and resolve Kubernetes cluster and application-level issues, Docker containers, and Linux-based environments to support applications and services.
Leverage Grafana, Prometheus, and Elasticsearch to monitor, diagnose, and improve system health.
Build and improve internal tooling and automation to improve developer experience.
Partner with development teams to address infrastructure and deployment needs, both planned and ad hoc.
Maintain and improve AWS infrastructure using Terraform and Atlantis.
Manage secrets and security operations with HashiCorp Vault.
Participate in an on-call rotation to support production systems and incident response.
Collaborate across teams to improve system observability, resilience, and automation.
Document processes and contribute to knowledge sharing to improve engineering efficiency.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
5+ years of experience in Site Reliability Engineering, DevOps, or related infrastructure roles.
Kubernetes administration and troubleshooting.
Infrastructure as code using Terraform or similar tools (we use Terraform with Atlantis).
AWS services (EC2, S3, IAM, RDS, etc.).
Monitoring and observability tools (Grafana, Prometheus, Elasticsearch).
Secrets management with HashiCorp Vault or similar tools.
Linux system administration and Docker containerization.
Proficiency in at least one non-shell programming language for building tooling and automation (we use Go).
CI/CD pipeline management and deployment automation (we use GitLab CI and TeamCity).

Benefits

Comp & perks

Comprehensive benefits package, which includes:
Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
Generous dining reimbursement when you dine with our restaurant clients
401(k) plan with a company match
Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
Partnership with Rx n Go, offering certain prescriptions for free
Two dental plan options and a vision plan
Flexible Spending Accounts and a pre-tax commuter benefit program
Accident, Critical Illness, and Hospital Indemnity Insurance Plans
Short Term and Long Term disability
Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
Employee Life Assistance Program
Hybrid working environment in a new office space downtown near the Metra Train stations and catered lunches on Tuesdays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Kubernetes administrationTerraformAWSDockerLinux system administrationGoCI/CD pipeline managementGitLab CITeamCitymonitoring and observability

Soft Skills

troubleshootingcollaborationdocumentationincident responseknowledge sharingimproving developer experiencereliabilityconsistencyautomationresilience

Certifications

Bachelor's degree in Computer ScienceBachelor's degree in Engineeringequivalent practical experience