Customer Service Representative, Spanish

REVOLVE

Customer Service Rep at REVOLVE providing support through calls, chats, and emails. Representing company's organizational values in high-volume customer interactions.

Posted 8/1/2026full-timeRemote • Idaho, Nevada, Texas • 🇺🇸 United StatesSeniorLead💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on problem resolution and customer satisfaction. Proficient in both English and Spanish, with the ability to communicate effectively in a high-volume call center environment.

Highest-signal resume keywords

Bilingual CommunicationCustomer Service ExperienceMicrosoft Word ProficiencyMicrosoft Excel ProficiencyHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing 50+ Words Per MinuteTyping 60+ Words Per MinuteComplaint ResolutionResearch SkillsWritten Correspondence

Soft Skills

Team CollaborationStrong Customer OrientationVerbal Communication SkillsWritten Communication Skills

Certifications & Qualifications

High School Diploma

Industry Keywords

Inbound CallsCustomer RetentionCustomer SatisfactionHelp DeskCall Center

About the role

Key responsibilities & impact

Answering inbound calls, chats, SMS, and emails with professionalism and excellent support
Representing REVOLVE in a way that is consistent with our organizational values
Responsible for researching and resolving complaints to ensure customer retention and satisfaction
Follow up on all written correspondence and escalate to customer service manager as necessary
Coordinate and follow up with other departments to ensure problem resolution

Requirements

What you’ll need

Fluent in both English and Spanish
Ability to work in a team environment
Strong customer orientation with desire and willingness to help
Strong verbal and written communication skills
Ability to work in the intensity of a high-volume inbound call center
Experience with Microsoft Word and Excel
High School Diploma
Type 50+ words per minute
1+ years in Customer Service, help desk or call center experience (preferred)
Type 60+ words per minute (preferred)

Benefits

Comp & perks

Required equipment will be provided