Customer Service Representative, Arabic

REVOLVE

Remote Arabic customer service representative supporting REVOLVE’s online fashion shoppers. Handling calls, email, chat, SMS, and complaint resolution.

Posted 8/22/2026full-timeRemote • Texas • 🇬🇧 United Kingdom, 🇺🇸 United StatesSeniorLead💰 £16 - £16 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer orientation and effective communication skills while providing support in a high-volume inbound call center environment. Capable of collaborating with team members and other departments to ensure customer satisfaction and problem resolution.

Highest-signal resume keywords

Customer Service ExperienceVerbal And Written Communication SkillsMicrosoft Word And Excel ProficiencyAbility To Work In A Team EnvironmentKnowledge Of Apparel Construction

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ServiceCall Center ExperienceTyping 50+ Words Per MinuteTyping 60+ Words Per MinuteWebsite Navigation

Soft Skills

Strong Customer OrientationAbility To Give And Receive FeedbackSchedule FlexibilityAbility To Work Autonomously

Tools & Technologies

Live ChatEmailSMS

Industry Keywords

Apparel ConstructionFashion CategoriesHigh-Volume Call Center

About the role

Key responsibilities & impact

Answer inbound telephone calls and provide excellent customer support
Respond to customer questions and comments via telephone, email, Live Chat, and SMS
Research and resolve complaints to ensure customer retention and satisfaction
Follow up on written correspondence and escalate to the customer service manager on duty as necessary
Coordinate and liaise with other departments to ensure problem resolution
Work with other customer service team members to promote customer satisfaction

Requirements

What you’ll need

Ability to work in a team environment
Ability to give and receive honest and direct feedback
Strong customer orientation with desire and willingness to help
Strong verbal and written communication skills
Ability to work in the intensity of a high-volume inbound call center and uphold high quality standards
Knowledge of apparel construction and fabrication and various fashion categories
Ability to work required overtime when business needs warrant, with reasonable notice
Schedule flexibility with reasonable notice
Ability to work autonomously in a virtual environment
Must be reachable and available by telephone, email, and instant message during work hours
Ability to meet set productivity standards on an ongoing basis
Dedicated quiet and distraction-free workspace with appropriate work surface
Reliable internet speed of 50 Mbps or greater with Ethernet connection; Wi-Fi not permitted
Ability to use the majority of internet bandwidth for work
Experience with Microsoft Word and Excel
Type 50+ words per minute
1+ years in Customer Service, help desk or call center experience
Type 60+ words per minute
Working knowledge of website navigation

Benefits

Comp & perks

Full-time, permanent position
Remote work arrangement
Schedule flexibility with reasonable notice
Overtime opportunities when business needs warrant, with reasonable notice