Customer Service Representative

REVOLVE

Spanish Customer Service Representative handling customer inquiries via calls, chats, SMS, and emails for REVOLVE. Researching complaints and coordinating resolutions across departments.

Posted 6/17/2026full-timeRemote • Texas • 🇺🇸 United StatesJunior💰 $20 - $24 per hourWebsite

About the role

Key responsibilities & impact

Answering inbound telephone calls and providing excellent customer support
Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism
Responsible for researching and resolving complaints to ensure customer retention and satisfaction
Follow up on all written correspondence and escalate to customer service manager on duty as necessary
Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members

Requirements

What you’ll need

Experience with Microsoft Word and Excel
High School Diploma
Type 50+ words per minute
1+ years in Customer Service, help desk or call center experience
Type 60+ words per minute
Working knowledge of website navigation

Benefits

Comp & perks

Required equipment will be provided

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft WordMicrosoft Exceltyping speed 50+ words per minutetyping speed 60+ words per minutewebsite navigation

Soft Skills

customer supportproblem resolutionprofessionalismcommunicationteam collaboration

Certifications

High School Diploma