Retail Operations Manager

REVOLVE

Retail Operations Manager overseeing operational excellence across multiple retail locations. Responsible for implementing best practices, leading teams, and driving sales growth.

Posted 5/8/2026full-timeCerritos • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Define and evolve the retail operating model to support rapid fleet expansion and revenue growth
Partner with executive leadership to build a 1–3 year retail operations roadmap, including systems, staffing, and process scalability
Own key operational KPIs, including store productivity, labor efficiency, and contribution to profitability
Build and lead the Retail Operations function, including hiring, developing, and structuring the team as the business scales
Serve as the cross-functional connector between Retail, Planning, Merchandising, Finance, and Technology to ensure seamless execution
Develop, document, and maintain scalable SOPs across all areas of store operations
Partner with field leadership to ensure adoption and compliance
Design and implement operational training programs for store teams and leadership
Identify gaps and proactively evolve training based on business needs and store feedback
Own operational readiness for all new store openings
Partner with Facilities to manage ongoing store maintenance and repair needs
Provide input into store-level operating expenses, including supplies, maintenance, and operational tools
Own end-to-end inventory processes across all stores

Requirements

What you’ll need

5–10+ years of retail store and retail operations experience (multi-store, high-growth environment preferred)
Strong understanding of inventory management, store systems, and operational workflows
Experience leading new store openings and scaling retail infrastructure
Proven ability to build SOPs and training programs from the ground up
Analytical mindset with experience managing budgets and operational KPIs
Strong cross-functional leadership and communication skills
Highly organized, detail-oriented, and solutions-driven
Ability to travel up to 60% for store visits and New Store Openings

Benefits

Comp & perks

hefty discount on items we carry – as in 50% or more off retail prices
free weekly lunches
pretty rad company parties

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory managementoperational workflowsSOP developmenttraining program designbudget managementoperational KPIsstore productivitylabor efficiencynew store openingsretail operations

Soft Skills

cross-functional leadershipcommunication skillsorganizational skillsdetail-orientedsolutions-drivenanalytical mindsetteam developmentprocess scalabilitypartnering with leadershipproactive problem solving