REVOLVE

Spanish Customer Service Representative

REVOLVE

full-time

Posted on:

Location Type: Remote

Location: Idaho • Nevada • United States

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Salary

💰 $19 - $20 per hour

Job Level

Junior

About the role

  • Answering inbound telephone calls and providing excellent customer support
  • Responding to customer questions and comments via phone, email, Live Chat, and SMS
  • Responsible for researching and resolving complaints
  • Follow up on all written correspondence and escalate to customer service managers as necessary
  • Coordinate and follow up with other departments to ensure problem resolution

Requirements

  • Fluent in both English and Spanish
  • Experience with Microsoft word and excel
  • Type 50+ words per minute
  • 1+ years in Customer Service, help desk or call center experience preferred
  • Type 60+ words per minute preferred
  • Working knowledge of website navigation preferred
Benefits
  • Required equipment will be provided
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supportcomplaint resolutionwebsite navigationtyping speed
Soft Skills
communicationproblem-solvingcoordinationfollow-up