Sales Lead
REVOLVE
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $30 per hour
Job Level
Senior
About the role
- Monitor and assess retail store performance, including sales, product levels by season, and general compliance with company standards and policies in partnership with Store Leadership.
- Apply a strong understanding of business acumen to drive the business and help build longterm solutions.
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand. Be the example for your team in creating and fostering lasting relationships with customers.
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
- Assist in merchandising and maintenance of the sales floor.
- Provide honest and confident feedback to customers about style and fit
- Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and cleaning
- Responsible for opening and closing the store & directly managing a team alongside Store Leadership
- Support the day-to-day performance of the retail store team, enabling an incredible employee experience through regular feedback and performance based discussion.
Requirements
- Minimum 2 years Retail Experience
- Minimum 1 year Retail Management Experience
- Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
- Exceptional organizational skills, follow through and attention to detail
- Strong problem solving attitude
- Collaborative spirit and proactive attitude.
- Excellent written and verbal communication skills
- Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
- Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
- Customer centric - proven ability to f oster and maintain personal relationships with c lients to build brand loyalty to FWRD
- Motivated and willing to go above and beyond to service the client
- Strong attention to detail
- Proficient in Gmail, excel, word and online navigation
- In-Store Retail experience
- Luxury preferred
- Understanding of garment bodies and fashion trends
- Understanding of retail metrics and terms
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail managementmerchandisingcustomer servicesales performanceretail metricsfashion trendsproblem solvingattention to detailorganizational skillsclient relationship management
Soft skills
outgoingenergeticprofessionalcollaborative spiritproactive attitudeexcellent communicationmotivatedinitiativecustomer centricteam leadership