REVOLVE

Assistant Store Manager

REVOLVE

full-time

Posted on:

Location Type: Office

Location: Aspen • Colorado • 🇺🇸 United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Monitor and assess retail store performance, including sales, profit, product levels by season, and general compliance with company standards and policies in partnership with Store Leadership.
  • Experience with clienteling and 1x1 shopping.
  • Support in executing strategies to increase sales and profitability in store & deliver strong results through positive year over year growth and stable KPIs.
  • Apply a strong understanding of business acumen to drive the business, identify opportunities, and help build longterm solutions.
  • Understand and support operational execution of the store to achieve necessary revenue targets.
  • Provide incite to uphold consistent inventory accuracy and controls in store.
  • Address customer complaints in partnership with VP of Retail & Store Leadership and resolve issues as they arise to retain customers and drive customer loyalty.
  • Manage the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.
  • Partner with Store Leadership on staffing and hiring.
  • Partner directly with your Direct Supervisor and HR team for support on performance discussions, safety discussions, and any other HR issues.
  • Provide real-time and weekly feedback on product and sales performance to Store Leadership to influence allocations and the success of the business.
  • Manage the day-to-day performance of the retail store team, enabling an incredible employee experience.

Requirements

  • Minimum of 3 years Retail Store Management Experience required.
  • Proven experience in working within a sales driven environment.
  • Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty for Revolve & FWRD.
  • Ability to work in a fast-paced, cross functional team environment setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities (customers, team members, HQ partners, etc.).
  • Ability to cascade and communicate clear objectives and inspire the team to reach their highest potential.
  • Ability to efficiently execute operationally, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement.
  • Ability to stand, lift (within reason) on the sales floor and operationally in BOH.
  • Ability to work nights, weekends, and holidays as needed to support the business.
  • A proactive and entrepreneurial sense of urgency and ability to prioritize important work with good judgement & reason.
  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekends.
  • Understanding of Retail Labor Laws.
  • GSuite experience a plus.
Benefits
  • Health insurance
  • 401(k)
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Retail Store ManagementSales Performance AnalysisInventory ManagementOperational ExecutionClientelingCustomer Relationship ManagementKPI ManagementBusiness AcumenSales Strategy ExecutionCross-Functional Team Collaboration
Soft skills
Interpersonal SkillsCustomer CentricityTeam LeadershipCommunication SkillsProblem SolvingProactive AttitudeEntrepreneurial MindsetJudgmentFlexibilityMotivational Skills