Revive

Customer & Member Communications Content Specialist

Revive

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $65,000 - $78,000 per year

About the role

  • Write clear, high-impact content across: Customer emails and enablement materials
  • Build and send customer-facing emails (product updates, announcements, onboarding communications)
  • Manage formatting, QA, testing, and scheduling within ClickDimensions
  • Partner with Customer Success to support client rollout and adoption
  • Provide content for onboarding, feature adoption, and seasonal campaigns
  • Maintain a cohesive voice across B2B and B2C communications
  • Act as a quality control layer across all outbound communication

Requirements

  • 1–3 years of experience in content, marketing, or communications
  • Strong writing skills with a focus on clarity, structure, and action
  • Experience creating: Email communications Educational or product-related content Client-facing materials (docs, decks, or toolkits)
  • Hands-on experience with an email platform (ClickDimensions, HubSpot, Marketo, etc.)
  • High attention to detail—you catch what others miss
  • Experience using AI tools (ChatGPT, Claude, etc.) to improve speed and output quality
  • Ability to collaborate across teams and incorporate feedback quickly
  • Preferred Experience in healthcare, benefits, or digital health
  • Exposure to B2B2C or lifecycle marketing environments
  • Familiarity with HIPAA-aware or regulated content
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content writingemail communicationseducational content creationclient-facing materialsquality assuranceattention to detailAI tools usage
Soft Skills
strong writing skillscollaborationincorporating feedback