Customer Success Manager

• Own the customer relationship. From onboarding to renewal, you’re the trusted partner helping customers realize the full potential of Revic.
• Drive adoption and outcomes. Understand each customer’s workflow, build tailored success plans, and measure the business impact of Revic’s AI.
• Be the voice of the customer. Capture insights from every interaction and feed them back into Product, Engineering, and GTM to continuously improve the platform.
• Champion engagement. Create and manage regular touchpoints — business reviews, training sessions, feedback loops — to build trust and advocacy.
• Elevate the experience. Monitor customer health, track NPS, and proactively prevent churn before it happens.
• Drive expansion. Spot growth opportunities and partner with GTM to expand adoption across teams and new use cases.
• Build the foundation. Design repeatable playbooks, metrics, and best practices that will scale with Revic’s customer base.

Founding Customer Success Manager

Customer Success Specialist

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Customer Success Specialist

Head of Customer Success – VP Level

Customer Success Manager