Healthcare Collections Specialist

Revenue Enterprises, LLC

Healthcare Collections Specialist at Revenue Enterprises resolving unpaid healthcare accounts. Collaborating with patients to manage their bills through customer service and compliance with regulations.

Posted 5/4/2026full-timeAurora • Colorado, Montana, Wyoming • 🇺🇸 United StatesJuniorMid-Level💰 $40,000 - $43,680 per yearWebsite

About the role

Key responsibilities & impact

Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations

Requirements

What you’ll need

Must be Colorado, Wyoming, or Montana resident
2+ years professional experience with demonstrated history of retention
Prior Collections experience handling delinquent accounts
Experience in customer service and/or healthcare preferred
Authorization to work in the US
High school diploma or GED
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual English/Spanish skills is a plus!

Benefits

Comp & perks

Full benefits
Competitive pay and incentive program
Work from home opportunity with modified in-office options
Family-owned business with a culture of appreciation
Paid training for 3 weeks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

collectionscustomer servicepayment processingdocumentationbillingdebt resolutionpayment plansACH processingcredit card processingMicrosoft Suite

Soft Skills

communicationcollaborationproblem-solvingcustomer retentioninterpersonal skills

Certifications

high school diplomaGED