Implementation Specialist

• Support our customer onboarding, enablement, and management processes.
• Set up projects in Jira based on information provided by sales.
• Translate data and information provided by customers and internal teams to packets for distribution to retrieval teams.
• Work with multiple file types and information to collate the information, find discrepancies, and ensure accuracy.
• Collaborate with multiple departments to ensure the implementation meets expectations and timelines.
• Clearly communicate concise, accurate summaries and questions to the implementation team for missing or inconsistent data.
• Proactively collaborate with team and stakeholders to ensure operational performance of day-to-day tasks.
• Manage and obtain required documents and agreements in accordance with company processes.
• Execute duties with minimal guidance and show strong initiative on process improvement and documentation practices.
• Analyze technical details and discuss impacts with customers to resolve conflicts between proposed solutions and existing enterprise architecture.

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