Lead, mentor, and grow a team of DevOps engineers, setting clear goals and fostering a collaborative, high-performing culture
Define and evolve DevOps and platform engineering strategy across multiple product lines
Establish clear ownership boundaries between DevOps, IT, and Security to reduce friction and improve delivery focus
Build and scale the DevOps operating model to support a growing engineering organization
Own and evolve our cloud infrastructure, ensuring high availability, security, scalability, and cost efficiency
Define standards for infrastructure-as-code and environment management across teams
Drive consistency in cloud architecture and deployment patterns across products
Own and standardize CI/CD practices across engineering teams to improve delivery speed and predictability
Reduce deployment friction and improve developer productivity through automation and tooling
Drive adoption of best practices across build, test, release, and deployment workflows
Own our observability strategy using New Relic, ensuring meaningful alerting, dashboards, and SLOs/SLAs are in place
Lead incident response processes, post-mortems, and reliability improvements
Drive proactive performance tuning and capacity planning
Partner with Security to ensure infrastructure and deployment practices meet compliance and security standards
Implement and enforce controls across environments aligned with company and regulatory requirements
Own and improve engineering delivery metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery
Drive measurable improvements in system reliability, availability, and operational efficiency
Partner with Finance and Engineering to improve cloud cost visibility and optimization
Work closely with Product, Data, and Engineering leadership to align platform capabilities with business priorities
Support customer-facing reliability and SLA commitments in partnership with Support and LiveOps teams.

Requirements

8+ years of experience in DevOps, infrastructure, or site reliability engineering, with 3+ years in a leadership role
Proven experience leading DevOps or platform teams in a cloud-first environment while remaining hands-on
Current experience supporting engineering teams implementing scalable cloud architectures using CaC, IaC, and Kubernetes.
Strong proficiency and hands-on experience with AWS (EC2, ECS/EKS, RDS, IAM, VPC, S3, and related services)
Demonstrated experience guiding and leading other DevOps, cloud, and software engineers, leveling up technical proficiency and overall cloud capabilities.
Deep knowledge of Kubernetes and container orchestration, including experience running production EKS clusters
Solid understanding of networking and cloud networking concepts, including VPCs, subnets, routing, security groups, load balancers, DNS, and VPN/Direct Connect connectivity
Experience managing CI/CD pipelines, preferably with Bitbucket Pipelines or similar tools (GitHub Actions, GitLab CI)
Proficiency with infrastructure-as-code tools such as Terraform or AWS CloudFormation
Extensive experience leveraging observability tooling for logging, monitoring, alerting, incident management, and escalation (New Relic/Datadog/etc.)
Familiarity with web application architecture concepts, such as databases, message queues, serverless and event-driven architectures, and caching mechanisms. Ability to work with Engineering teams to identify and resolve performance constraints
Hands-on software development background — prior experience writing and shipping production code in any language, enabling effective collaboration with engineering teams and informed decision-making on tooling, pipelines, and developer workflows.

Benefits

Medical, Dental and Vision benefits
401k match
Generous PTO plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DevOpsinfrastructuresite reliability engineeringcloud architectureinfrastructure-as-codeKubernetesCI/CDAWSTerraformobservability

Soft Skills

leadershipmentoringcollaborationgoal settingincident responseperformance tuningcapacity planningcommunicationproblem-solvingteam building