Reveleer

Atlassian Administrator

Reveleer

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloudGroovyJenkinsPython

About the role

  • Manage and maintain Atlassian Cloud or Server/Data Center applications including Jira, Confluence, Bitbucket, and Jira Service Management.
  • Create, customize, and optimize workflows, permission schemes, screens, custom fields, dashboards, and automation rules.
  • Administer user access, project configurations, groups, and roles.
  • Serve as the primary point of contact for Atlassian tool-related issues and service requests.
  • Diagnose and resolve performance, configuration, and integration issues; provide Tier 2/3 support for Atlassian platform users.
  • Collaborate with engineering, product, QA, and business teams to optimize project and ticketing workflows and train users on best practices.
  • Support Agile, Scrum, Kanban, and SAFe methodologies via appropriate Jira configurations.
  • Integrate Atlassian tools with other platforms (Slack, GitHub/GitLab, Okta, Jenkins, Salesforce, etc.).
  • Create and maintain automation rules using Jira Automation, Scriptrunner, or other tools and manage plugin/add-on lifecycle.
  • Monitor system performance, perform upgrades, manage backups, enforce governance standards, and maintain documentation of processes and configurations.

Requirements

  • 3+ years of hands-on experience administering Atlassian tools.
  • Strong knowledge of Jira Software, Jira Service Management, and Confluence.
  • Experience designing and managing complex Jira workflows and permission schemes.
  • Experience with Atlassian Cloud and/or Data Center environments.
  • Familiarity with Agile and DevOps practices.
  • Preferred: Experience with third-party apps like ScriptRunner, Insight/Assets, Advanced Roadmaps, etc.
  • Preferred: Scripting experience (e.g., Groovy, Python, or Bash) for automation.
  • Preferred: Experience with user provisioning tools (e.g., Okta, LDAP, Azure AD).
  • Preferred: Atlassian certifications (e.g., ACP-100, ACP-120).
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration across technical and non-technical stakeholders.
  • Detail-oriented with an emphasis on documentation and process.