Strategic Partnerships Account Manager

Revelation Pharma

Strategic partnerships account manager strengthening partner retention for Revelation Pharma. Leading QBRs, escalations, operational insights, and Account Liaison development.

Posted 8/5/2026full-timeRemote • Englewood, Phoenix • Arizona, Colorado, Florida • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Client Success within the healthcare sector, focusing on partner retention strategies, analytical reporting, and cross-functional collaboration. Proven leadership in developing high-performing teams and enhancing customer experiences through effective communication and problem-solving.

Highest-signal resume keywords

Account ManagementClient SuccessStrategic PartnershipsLeadership ExperienceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retention StrategiesOperational ReportingBusiness InsightsRoot Cause AnalysisProblem-Solving

Soft Skills

Communication SkillsCoachingCritical Thinking

Tools & Technologies

LifeFilePharmetikaSiCompounding

Industry Keywords

HealthcareB2BRegulated Industries

About the role

Key responsibilities & impact

Own the overall health, retention, and satisfaction of an assigned portfolio of strategic partners
Develop proactive retention strategies and identify at-risk accounts before issues escalate
Lead Quarterly Business Reviews (QBRs) and present actionable business insights
Serve as the senior escalation point for partner issues and coordinate cross-functional resolution
Monitor operational and pharmacy reports daily, identify trends, and recommend improvements
Lead, coach, and develop the Account Liaison team through accountability, feedback, and mentoring
Partner with Operations, Sales, and Pharmacy teams to continuously improve the customer experience
Identify root causes proactively and reduce escalations
Build partner relationships and operate as a trusted advisor
Independently run reports, flag anomalies, own escalations end-to-end, and identify retention risks

Requirements

What you’ll need

3–5+ years of experience in Account Management, Client Success, Strategic Partnerships, or a related B2B healthcare role
Experience with LifeFile, Pharmetika, and/or SiCompounding highly preferred
Leadership and coaching experience developing high-performing customer service teams
Highly self-directed with critical thinking and problem-solving abilities
Strong analytical skills and ability to translate reporting into business decisions
Excellent verbal and written communication skills
Experience in pharmacy, healthcare, or other highly regulated industries preferred
Proficient in using a computer and related equipment, including printers and fax machines
Ability to sit or stand for extended periods
Effective communication via telephone and email
Capable of lifting up to 40 pounds as needed
Must be authorized to work for any employer in the U.S.; employment visa sponsorship or takeover of sponsorship is unavailable

Benefits

Comp & perks

Equal opportunity employer
Commitment to diversity and an inclusive environment for all employees