Customer Service Representative
Reveal HealthTech
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 - $33 per hour
About the role
- Provide high-quality customer service to clients via phone, email, and chat
- Address customer inquiries efficiently and courteously
- Document customer interactions accurately in the relevant systems
- Collaborate with other team members to resolve customer issues
Requirements
- Strong verbal and written communication skills
- Ability to handle customer inquiries professionally via phone, email, and chat
- Excellent problem-solving and conflict resolution skills
- Strong attention to detail and ability to document interactions accurately
- Basic computer proficiency (Microsoft Office, email platforms, or CRM tools)
- Ability to multitask and manage time effectively in a remote environment
- Positive attitude with a customer-focused mindset
- Ability to work independently and as part of a team
- Reliable high-speed internet connection and access to a computer/headset
Benefits
- Competitive hourly pay
- Flexible remote work environment
- Paid training and onboarding support
- Opportunities for career growth and advancement
- Supportive team culture and management
- Performance-based incentives and bonuses
- Work-life balance with flexible scheduling options
- Ongoing learning and development opportunities
- Access to company tools and resources needed for success
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceproblem-solvingconflict resolutionattention to detailmultitaskingtime managementcomputer proficiency
Soft Skills
verbal communicationwritten communicationcustomer-focused mindsetability to work independentlyteam collaborationpositive attitude