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Collection Support Specialist
RevCycle, Inc.Collection Support Specialist focused on administrative duties within the Collections Department at RevCycle. Works with collections management and supports various tasks related to collections.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative capabilities within the Collections Department, including proficiency in Microsoft Applications, Outlook, and Excel, while maintaining confidentiality and attention to detail in a fast-paced environment.
Highest-signal resume keywords
Administrative Work ExperienceCollections Software ProficiencyMicrosoft Applications ProficiencyStrong Typing SkillsCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative ServicesCollections ManagementPay-Off Letter PreparationItemized Statement PreparationData Entry
Soft Skills
Strong Organizational SkillsDetail OrientationInterpersonal SkillsProper GrammarPhone Etiquette
Tools & Technologies
Microsoft OutlookMicrosoft ExcelCollections Software
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
First-Party CollectionsThird-Party CollectionsConfidentialityFast-Paced Environment
About the role
Key responsibilities & impact- Perform a variety of administrative services within the Collections Department
- Become familiar with first- and third-party collections
- Work closely with Collections Management
- Prepare pay-off letters for banks and title companies
- Send itemized statements to debtors
- Assist Third Party Account Managers with administrative tasks
- Provide input for errors and irregularities
- Be trained on collections software and vendor systems
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma/GED required
- Completion of associate degree or post-high school courses preferred
- Previous administrative work experience in an office setting required
- Experience in using Microsoft Applications, Outlook, and Excel required
- Strong typing skills
- Previous customer service experience helpful
- Strong organizational skills, detail orientation
- Ability to work in a fast-paced environment
- Must be able to maintain confidentiality
- Excellent interpersonal skills and proper grammar and phone etiquette
Benefits
Comp & perks- Excellent verbal and written communication skills
- Able to work independently and collaboratively in teams
- Proficient Computer skills