Collection Support Specialist

RevCycle, Inc.

Collection Support Specialist performing administrative tasks within the Collections Department. Assisting with collections and managing various client requirements while complying with laws and guidelines.

Posted 7/14/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in administrative services within the Collections Department, with strong organizational skills and the ability to maintain confidentiality while adapting to a fast-paced environment. Familiarity with collections processes and software is essential for effective collaboration and task completion.

Highest-signal resume keywords

Administrative Work ExperienceMicrosoft Applications ProficiencyStrong Typing SkillsDetail OrientationExcellent Verbal and Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ServicesCollections ProcessesPay-Off Letter PreparationItemized Statement PreparationCollections SoftwareTyping SkillsData Entry

Soft Skills

Organizational SkillsInterpersonal SkillsTeam CollaborationAdaptabilityConfidentiality Maintenance

Tools & Technologies

Microsoft OutlookMicrosoft Excel

Certifications & Qualifications

High School Diploma/GED

Industry Keywords

Collections DepartmentFederal Collection LawsState Collection LawsCustomer Service

About the role

Key responsibilities & impact

Perform a variety of administrative services within the Collections Department
Become familiar with a variety of company processes including pieces of first- and third-party collections, client and company requirements, as well as Federal and State collection laws
Work closely with and take direction from Collections Management
Prepares pay-off letters for banks and title companies
Sends Itemized Statements to debtors
Assists Third Party Account Managers with administrative tasks
Performs other duties as assigned
May assist with special projects
Provides input for errors and irregularities
Will be trained on collections software and vendor systems
Excellent verbal and written communication skills
Able to work independently and collaboratively in teams
Proficient Computer skills

Requirements

What you’ll need

High School Diploma/GED required
Completion of associate degree or post-high school courses is preferred
Previous administrative work experience in an office setting is required
Experience in using Microsoft Applications, Outlook, and Excel is required
Strong typing skills
Previous customer service experience is helpful
Possesses strong organizational skills, detail orientation and has the ability to work in a fast-paced environment
Must be able to maintain confidentiality
Possesses excellent interpersonal skills and uses proper grammar and phone etiquette
Must be able to work both independently and in a team environment
Must be able to adapt to change in a positive manner
Must be detail-oriented and have the ability to follow through and complete job tasks

Benefits

Comp & perks

Quality, responsive, and innovative services and products to our clients
Maintain the dignity of the consumer