Collection Support Specialist – SC

RevCycle, Inc.

Collection Support Specialist providing administrative services in the Collections Department. Handling various tasks including pay-off letters, client communication, and collaborating with management.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while performing administrative tasks within the Collections Department. Proficient in Microsoft Applications, including Outlook and Excel, with the ability to maintain confidentiality and adapt to changing environments.

Highest-signal resume keywords

Administrative Work ExperienceMicrosoft Applications ProficiencyStrong Typing SkillsCustomer Service ExperienceDetail Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ServicesCollections ProcessesPay-Off Letter PreparationItemized Statement PreparationCollections SoftwareVendor Systems

Soft Skills

Organizational SkillsInterpersonal SkillsAbility to Work IndependentlyTeam CollaborationAdaptability

Tools & Technologies

Microsoft OutlookMicrosoft Excel

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Federal Collection LawsState Collection LawsConfidentiality

About the role

Key responsibilities & impact

Perform a variety of administrative services within the Collections Department
Become familiar with a variety of company processes including pieces of first- and third-party collections, client and company requirements, as well as Federal and State collection laws
Work closely with and take direction from Collections Management
Prepares pay-off letters for banks and title companies
Sends Itemized Statements to debtors
Assists Third Party Account Managers with administrative tasks
Performs other duties as assigned
May assist with special projects
Provides input for errors and irregularities
Will be trained on collections software and vendor systems

Requirements

What you’ll need

High School Diploma/GED required
Completion of associate degree or post-high school courses is preferred
Previous administrative work experience in an office setting is required
Experience in using Microsoft Applications, Outlook, and Excel is required
Strong typing skills
Previous customer service experience is helpful
Possesses strong organizational skills, detail orientation and has the ability to work in a fast-paced environment
Must be able to maintain confidentiality
Possesses excellent interpersonal skills and uses proper grammar and phone etiquette
Must be able to work both independently and in a team environment
Must be able to adapt to a change in a positive manner
Must be detail-oriented and have the ability to follow through and complete job tasks

Benefits

Comp & perks

Excellent verbal and written communication skills
Professional development opportunities