Collections Representative

RevCycle, Inc.

full-time

Posted on: 12/30/2025

Location Type: Remote

Location: Remote • Florida, Idaho, Kansas, Oklahoma, Tennessee, Utah, Wisconsin • 🇺🇸 United States

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💰 $20 per hour

Mid-LevelSenior

About the role

While we currently focus on medical collections, we will soon be expanding into other financial services.
In this position you will contact consumers with past due balances and help them find a resolution.
Individuals who are successful in this role are reliable and accustomed to a set schedule.
They enjoy speaking with many people throughout the day.
They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties.

Previously demonstrated experience working with customers to successfully resolve challenging situations is required.
Highly developed, professional communication skill suitable for conflict resolution is required.
Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled.
No absences are allowed during training.
Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment.
Experience in medical or other bill collection is welcomed, but not required.

Benefits

Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace.
Additional options for Dental/Vision, paid short-term disability and life insurance benefits.
Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment.
401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k.
Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more!

Tip: use these terms in your resume and cover letter to boost ATS matches.

reliabilitycommunicationconflict resolutionnegotiationempathylisteningself-management