Patient Financial Services Representative

Revco Solutions

Patient Account Specialist assisting patients with healthcare inquiries and billing matters in a remote call center environment. Providing empathy and understanding in a high-energy team.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $16 per hourWebsite

About the role

Key responsibilities & impact

Answering inbound calls from patients and addressing any inquiries, concerns, or requests with empathy and professionalism.
Assisting patients with insurance inquiries, claims, and billing matters.
Providing information about medical procedures, services, and general healthcare inquiries.
Documenting patient interactions and updating relevant systems according to established guidelines.

Requirements

What you’ll need

High school diploma or equivalent.
Proficient in basic computer applications and the ability to learn new software quickly.
Empathy, compassion, and a genuine desire to help others.
Strong attention to detail.

Benefits

Comp & perks

Medical, Dental, Vision, Life and Disability Coverage
401(k) Savings Plan with Company Match
Paid Time Off (PTO)
Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

empathycompassionattention to detailprofessionalism

Certifications

high school diplomaequivalent