Revco Solutions

Insurance Team Lead

Revco Solutions

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Manage and audit client specific tasks using process specific methods.
  • Manages instructional account and workflow processes.
  • Assists supervisor with department projects such as prepare daily reports, quality and production tracking, and time audit reports.
  • Conducts new hire and on the job training and mentoring new hires, including completion of all necessary tracking, progress, and status reports.
  • Meets with management to identify areas of opportunity in insurance specialist performance.
  • Provides information regarding problems with accounts or personnel issues. Understands and follows company policies.
  • Answer accounts/inventory questions from reps and research to find answers and solutions.
  • Assist with computer issues (client systems, company systems, payer websites) and opens IT Help Desk Tickets as needed.
  • Corresponds with and handles clients professionally as needed and directed by management.
  • Identifies and keep up to date work instructions.
  • Help to improve employee engagement and enrich employee morale.
  • Other client specific daily tasks will be assigned as needed.

Requirements

  • Extensive experience with Insurance Claims, Billing, and Insurance Follow-Up.
  • Detail oriented and correspond professionally.
  • Must have Anthem BCBS experience.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Insurance ClaimsBillingInsurance Follow-UpQuality TrackingProduction TrackingTime Audit ReportingNew Hire TrainingMentoringIT Help Desk Ticketing
Soft Skills
Detail OrientedProfessional CorrespondenceEmployee EngagementMorale Improvement