Medical Billing Payment Poster
Revco Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $19 - $23 per hour
About the role
- Work assigned credit balance inventory queues daily for hospital and physician accounts, prioritizing accounts based on ageing, dollar amount, payer requirements, and regulatory timelines.
- Research the root cause of credit balances, including duplicate payments, overpayments, coordination of benefits errors, retroactive adjustments, contractual discrepancies, and posting inaccuracies.
- Determine the appropriate resolution method for each credit balance, including: Refunds to payers or patients, Reallocation of payments to open balances, Contractual or administrative adjustments, when applicable.
- Prepare and submit refund requests with complete and accurate supporting documentation.
- Review remittance advice (ERAs/EOBs) and account transaction history to validate overpayment sources and resolution accuracy.
- Apply credits to the oldest dates of service first, unless otherwise required by payer or regulatory guidelines.
- Maintain clear, detailed account notes documenting research performed, actions taken, and final resolution.
- Monitor payer and regulatory timelines to ensure timely resolution and avoid compliance risk.
- Escalate complex, high-dollar, or non-standard credit balance scenarios in accordance with established workflows.
- Partners with payment posting, insurance follow-up, billing, coding, and refund teams to resolve credit balances requiring cross-functional action.
- Identify and report recurring credit balance drivers, payer trends, or system issues to leadership.
- Support audit requests and quality reviews by providing account documentation and resolution details.
- Participate in process improvement initiatives to reduce future credit balance volume.
- Meet or exceed established productivity standards for credit balance accounts resolved.
- Maintain high accuracy and compliance with payer contracts, refund policies, and regulatory requirements.
- Ensure timely resolution of credit balances in accordance with organizational and payer timelines.
- Adhere to documentation, audit, and compliance standards.
Requirements
- High school diploma or equivalent required.
- 3+ years of healthcare revenue cycle experience focused on credit balance resolution.
- Strong attention to detail and ability to work effectively in a fast-paced environment.
- Strong understanding of billing and collections processes.
- Strong understanding of ERAs/EOBs, payer contracts, and overpayment resolution workflows.
- Proficiency with patient accounting and practice management systems.
- Ability to manage high-volume credit balance inventory independently.
- Disciplined work ethic with ability to work remotely with little direct supervision and meet production targets.
- Analytical and detail-oriented.
- Strong prioritization and time management.
- Clear written documentation.
- Compliance-focused decision-making.
- Collaborative problem-solving.
Benefits
- Insurance/401k match
- PTO/Paid holidays
- Referral bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit balance resolutionbilling processescollections processesoverpayment resolutionpatient accounting systemspractice management systemsremittance advicedocumentation standardsregulatory complianceprocess improvement
Soft Skills
attention to detailtime managementprioritizationanalytical skillscollaborative problem-solvingclear written communicationdisciplined work ethicability to work independentlyfast-paced environment adaptabilitycompliance-focused decision-making
Certifications
high school diploma or equivalent