Business Analyst

• The Senior Business Analyst is primarily responsible for the administration of the FACS and/or Artiva applications.
• Works closely with Operations, Client Services, Finance/Accounting and Compliance to ensure all business requirements are being achieved and makes recommendations on process improvements.
• Works closely with other Business Analysts and will provide training and mentorship as needed.
• Design, test and develop programs or configurations for the Application environment.
• Review and modify, as appropriate, programming and configurations for the Application environment.
• Uses analysis techniques to identify and resolve problems.
• Work with internal and external clients to provide thorough, accurate results.
• Work collaboratively with data center, vendors, and internal and external customers.
• Identify measures or indicators of system performance and the actions necessary to improve or correct performance relative to the goals of the system.
• Consult with management to ensure agreement on system principles.
• Develop, document and revise system design procedures, test procedures, and quality standards.
• Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Review and analyze logs, alerts, and performance indicators to locate code problems, and correct errors by correcting code.
• Lead and/or assist with application projects including but not limited to: system migrations, mergers, and conversions.
• Abide by all policies as outlined within Revco Solutions’ Employee Handbook.
• Adhere to and be compliant with FDCPA, FCRA, FACTA, HIPAA, Regulation E, Regulation F, TCPA and other applicable federal, state and local laws as well as company policies and procedures.

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