Tech Stack
AssemblyAzureCloudDNSVMware
About the role
- Support infrastructure operations to closely align with primary department goals.
- Trains IT professionals both internal and external, such as support specialists, system engineers, IT analysts and technicians, to work as members of the IT department.
- Maintains relationships/works with vendors-consultants on technical support issues.
- Maintains and monitors inventory of available hardware devices and corresponding software assets to ensure strong capacity planning, license compliance and meets operational needs of our businesses.
- Configures and installs new servers, storage and network equipment in support of internal projects and user requests.
- Responsible for installation, configuration, administration security, performance tuning, analysis and problem resolution.
- Troubleshoots server and storage hardware, software and connectivity issues; provides problem management, ownership and IT escalation support.
- Provides end user technical support for non-standard software products required by the business or one of its departments.
- Provides change, configuration and release management for the production environment to maintain compliance with Sarbanes Oxley requirements.
- Tests operating systems, software and hardware in support of business needs to evaluate ease of use, appropriate functionality and integration into our environment.
- Documents application installation, backup, recovery, disaster recovery procedures to support applications running on Windows server environment.
- Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
Requirements
- Hands-on experience working with Server, Windows operating system, Active Directory, DNS, File Services, Virtualization (VMWare and/or HyperV), Storage (DellEMC preferred), Cloud solutions (Azure and Office 365 preferred), Backups/Restore and Disaster Recovery environments (Veeam preferred).
- Strong interpersonal and written communication skills.
- Project management skills.
- Education and/or Experience: Bachelor’s degree in computer science or related field is preferred 5 years of experience in Windows server, Azure and Office 365; Microsoft Server or Azure related certifications is a plus.