RetSci

Consultant

• Lead client design workshops and guide discussions toward scalable, best-practice solutions
• Translate business and/or technical requirements into well-architected solutions
• Own solution design, configuration approach, and overall delivery quality
• Serve as a primary point of contact for client stakeholders (business and/or IT)
• Anticipate risks, propose mitigation strategies, and drive resolution of complex issues
• Configure, prototype, and validate solutions aligned to client needs
• Ensure solutions are scalable, maintainable, and aligned with industry best practices
• Mentor and coach junior consultants through project work and day-to-day guidance

Senior Consultant

• Participate in client design workshops and document business processes, requirements, and constraints
• Create test scenarios that will be used to validate the solution functions as designed
• Coordinate testing efforts between project team and client team
• Provide guidance to our clients as they test the solution
• Create training materials and conduct training sessions for the users
• Advocate for our customers as they encounter issues and request enhancements
• Develop client engagement timeline/milestones and monitor on-track completion, escalating any risks or issues accordingly
• Analyze and monitor project financials and resource balancing against project budget
• Provide weekly status updates on the project internally as well as externally to the client

• Participate in client design workshops and document technical requirements and solution design requirements
• Communicate with our client IT teams various needs as it relates to data and interfaces
• Understand retail data and concepts
• Become an expert in the solution(s) you implement
• Prototype the solution and present to the client to help them understand how they will use the tool
• Look for creative solutions to solve complex problems to optimize the performance of the tool

Technical Consultant

Director

• Work with our software vendor partners to identify new sales leads
• Support our software vendor partners during the sales cycle by providing industry expertise
• Participate in client design workshops and document technical requirements and solution design requirements
• Communicate with our client IT teams various needs as it relates to data and interfaces
• Prepare presentations for design sessions
• Lead design sessions by walking our customers and provide solution and/or industry best practices
• Become an expert in the solution(s)
• Prototype the solution and present to the client to help them understand how they will use the tool
• Look for creative solutions to solve complex problems to optimize the performance of the tool

Senior Consultant

Consultant

Technical Consultant

Engagement Director