Clinical Site Support Specialist

Retinai

Experienced clinician managing relationships with clinical sites and conducting record reviews in ophthalmology for clinical trials. Collaborating with research teams to ensure quality deliverables in a hybrid environment.

Posted 5/13/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Manage site relationships for awarded projects
Review EHR records as it pertains to sponsor protocols and eligibility criteria.
manage deliverable to sites, tailoring as needed and as contractually agreed to ensure positive relationships and outcomes for both sites and sponsors.
Serve as an ophthalmology SME for collaboration and adjudication on ophthalmic or medical criteria with our research and data science team, for both awarded and no awarded work.
Attend key conferences to help build and maintain relationships with sites and coordinators, facilitating confidence in our services to them.
Serve as a US POC for our US sites as related to Candidate Identification projects.

Requirements

What you’ll need

A minimum of 5 years in the ophthalmology field in a clinical capacity, with special focus on retina.
1 or more years of project management experience.
Associates Degree, Completion of a Certified Ophthalmic Technician Program, COT, COA, or equivalent experience.
Demonstrated entrepreneurial and collaborative mindset
Experience as a CRC is nice to have, but not required.
Excellent verbal and written English communication skills.
Knowledgeable in industry best practices as related to GCP, GDPR, and other relevant policies.
Willing and able to travel up to 25% of the time.
Strong customer service skills with an eye for detail and ability to nurture relationships.
Ability to work independently and as part of a team.
Available to work during Central European Time (CET) business hours as needed.

Benefits

Comp & perks

A chance to be part of an exceptional team driving innovation in healthcare.
A competitive salary in a supportive work environment that fosters work-life balance.
Opportunities for professional growth and development in an international setting.
A culture of collaboration and inclusion, which is fundamental to our ethos.
Occasional travel to our HQ in Switzerland, immersing you in our core operations and company culture.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ophthalmologyproject managementclinical capacityretinaCertified Ophthalmic TechnicianCOTCOAGCPGDPR

Soft Skills

entrepreneurial mindsetcollaborative mindsetverbal communicationwritten communicationcustomer serviceattention to detailrelationship buildingindependent workteamwork

Certifications

Associates DegreeCertified Ophthalmic Technician Program