AR Specialist
RethinkFirst
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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Job Level
About the role
- Review A/R Aging Reports and follow up on rejections and denials
- File appeals to insurance and to insurance commissioner as needed
- Submit corrected claims when needed
- Be the expert on assigned accounts and act as lead for communication between Customer Success Team and billing and posting teams
- Review customer account reports, requests for information from clients and track progress
- Own all incoming account specific tickets in SalesForce
- Work with Customer Success Team, Billing and Posting teams to resolve outstanding items
- Monitor and analyze customer account health and identify actions needed to resolve outstanding issues
- Work closely with the internal Compliance team on identified accounts
- Research specific payor billing rules as needed
- Ensure strict HIPAA-compliant confidentiality
- Review & interpret payor contracts when applicable
- Stay informed about Payor and Industry Billing rules
- Measure and monitor key metrics related to work performance
- Foster a positive work environment for colleagues
Requirements
- HS Diploma or Equivalent
- Willing to learn
- Positive attitude and loves a good challenge
- Professional phone skills
- Exceptional attention to detail
- Critical thinking and excellent communication with internal teams and insurance companies
- Previous ABA billing experience preferred
- Minimum 1-year experience working in an office setting
- Minimum 1-year experience in billing both major commercial insurance companies as well as state Medicaid programs
- Experience using Billing Software, EMR and Clearinghouse systems (Azalea, Kareo, Waystar, Trizetto)
- Experience using insurance company websites/portals
- Proficient using Microsoft Suite (Outlook, Excel, Word)
Benefits
- PTO and Vacation Days after a 90-day introductory period
- Paid Holidays
- Generous Health, Denial & Vision benefits package
- 401k + Matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingclaims submissionaccount managementA/R aging report reviewappeals filingpayor contract interpretationbilling metrics measurementcritical thinkingattention to detailcustomer account analysis
Soft Skills
communicationpositive attitudeprofessional phone skillsteam collaborationproblem-solvingwillingness to learnfostering a positive work environmentleadershiporganizational skillscustomer service
Certifications
HS Diploma or Equivalent