Partner Operations Manager
RethinkFirst
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, Connecticut, Florida, Hawaii, Illinois, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington, Wisconsin, Wyoming • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own end-to-end operational workflows for partner-sold deals, from opportunity creation through contract execution and launch
- Manage partner-related processes including deal registration, approvals, pricing, commissions, and renewals
- Ensure partner deals are accurately tracked in CRM and internal systems
- Identify and implement process improvements to scale partner operations efficiently
- Act as the operational liaison between Partnerships, Sales, Customer Success, Finance, and Legal
- Support contract execution, partner agreements, and documentation
- Coordinate partner onboarding and ongoing operational support
- Ensure smooth handoffs between sales, implementation, and customer success teams for partner-sold customers
- Own partner channel reporting, including pipeline, bookings, revenue, commissions, and performance metrics
- Provide insights and recommendations to leadership on partner channel efficiency and growth opportunities
- Ensure data integrity and operational consistency across systems
- Create and maintain partner operational documentation, playbooks, and SOPs
- Support partner enablement efforts by ensuring processes are clear, repeatable, and easy to follow
- Help scale partner operations as the channel grows in volume and complexity
Requirements
- 4–7+ years of experience in sales operations, partner operations, revenue operations, or similar roles
- Experience supporting channel or partner sales models
- Strong project management and process design skills
- High attention to detail with strong analytical capabilities
- Comfortable working cross-functionally in a fast-paced environment
- CRM and sales operations tooling experience (Salesforce preferred)
Benefits
- Accommodations are available for applicants with disabilities.
- Commitment to providing a workplace free from harassment and discrimination.
- Equal opportunity employer, celebration of unique differences.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales operationspartner operationsrevenue operationsproject managementprocess designanalytical capabilitiesdata integrityoperational consistency
Soft skills
attention to detailcross-functional collaborationcommunicationproblem-solving