RetentionX

eCommerce Strategist

RetentionX

full-time

Posted on:

Location Type: Remote

Location: Florida • Texas • United States

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Salary

💰 $80,000 per year

About the role

  • Building and maintaining relationships with a portfolio of global brands.
  • Guiding new brands through onboarding, ensuring a smooth start with RetentionX.
  • Providing ongoing training and strategic advice to help brands get the most out of our software.
  • Demonstrating our platform to potential new customers.
  • Identifying customer needs and challenges, proactively offering solutions.
  • Creating educational content such as Help Center articles, guides, case studies, and webinars.
  • Staying ahead of eCommerce and marketing trends to continuously expand your expertise.

Requirements

  • 2+ years of experience working within a DTC eCommerce brand, ideally in roles such as eCommerce Manager, Marketing Manager, Growth Manager, or similar.
  • Strong working knowledge of Shopify, Meta Ads, Klaviyo, and other core eCommerce and marketing platforms.
  • A proactive, ownership-driven mindset—you take initiative, move quickly, and don’t wait for direction.
  • A data-driven approach—you’re comfortable analyzing numbers, identifying trends, and connecting insights to business outcomes.
  • Exceptional communication skills, with native-level written and spoken American English.
  • Proven ability to present findings, strategies, and recommendations to clients or stakeholders in a clear, compelling way.
  • Strong interpersonal skills—you know how to build trust and maintain productive, positive relationships.
  • Must be based in the United States (preference for Florida or Texas).
Benefits
  • Health insurance stipend to help cover your medical needs.
  • Enjoy complete remote flexibility.
  • Paid time off (PTO) and paid holidays.
  • Meet your colleagues twice a year at week-long company offsites in exciting locations.
  • Join a flat-hierarchy, expert-driven team where your ideas and contributions truly matter.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eCommerce managementdata analysiscontent creationcustomer onboardingstrategic advicepresentation skills
Soft Skills
proactive mindsetownership-drivenexceptional communicationinterpersonal skillsrelationship building